Account Handler in Gateshead

Account Handler in Gateshead

Gateshead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and grow a commercial book by building strong relationships and presenting tailored insurance solutions.
  • Company: Join NCinsurance, part of the innovative Jensten Group, known for its friendly culture.
  • Benefits: Receive excellent training, career progression, and competitive benefits in a supportive environment.
  • Why this job: Make a real impact in the insurance sector while developing your skills and career.
  • Qualifications: Experience in account management and a passion for learning are essential.
  • Other info: Be part of a dynamic team with opportunities for growth within a leading independent broking group.

The predicted salary is between 36000 - 60000 £ per year.

The Role

NCinsurance, now proudly part of the Jensten Group, are looking for a motivated individual ready to progress their career in insurance as an Account Handler at our friendly Gateshead office. You'll play a key role in supporting and growing a commercial book, by assisting and building strong relationships with our Account Executives, clients and trusted insurers.

Other key responsibilities include:

  • Presenting tailored insurance and risk management solutions to secure renewals and win new business
  • Supporting team performance through regular communication, raising concerns early and offering solutions
  • Identifying cross-sell and up-sell opportunities
  • Making effective use of leads and developing new approaches to increase quote volume
  • Achieving or exceeding agreed targets for quotes, sales and income across various marketing channels
  • Developing a clear understanding of each client's needs, risks and approach to insurance
  • Ensuring compliance with internal processes, excellent customer service standards and FCA regulations

About You

As an Account Handler at NCinsurance, you'll be someone with strong communication skills, attention to detail and a desire to grow within the insurance sector. We'll support you with excellent training, development opportunities and long-term career progression—both within Northern Counties and across the wider Jensten Group.

We're looking for someone who has:

  • Experience of account management in insurance, preferably in commercial
  • Relevant qualifications such as Cert CII, or the ambition to work towards them
  • A confident telephone manner and the ability to build strong relationships
  • Drive, curiosity and a passion for learning
  • Strong organisational skills with the ability to multitask and maintain accurate system records

About Us:

With a proud history and deep roots in the communities we serve, NCinsurance has long been recognised for delivering trusted, personal and local insurance advice. Now part of the Jensten Group, we continue that legacy while benefitting from the scale, expertise and opportunities of one of the UK's largest independent broking groups.

Account Handler in Gateshead employer: Jensten Group

At NCinsurance, part of the Jensten Group, we pride ourselves on fostering a supportive and dynamic work environment in our Gateshead office. As an Account Handler, you'll benefit from comprehensive training and development opportunities that pave the way for long-term career progression, all while being part of a friendly team that values strong relationships and excellent customer service. Join us to be part of a growing independent broking group that combines local expertise with the resources of one of the UK's largest insurance networks.
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Contact Detail:

Jensten Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler in Gateshead

✨Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those at NCinsurance or similar companies. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to account handling. Think about how you can showcase your communication skills and attention to detail—these are key in this role!

✨Tip Number 3

Show your passion for learning! Mention any relevant qualifications you're pursuing, like Cert CII, and express your eagerness to grow within the insurance sector. It shows you're committed and ready to take on challenges.

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the NCinsurance team.

We think you need these skills to ace Account Handler in Gateshead

Account Management
Insurance Knowledge
Communication Skills
Attention to Detail
Relationship Building
Sales Skills
Organisational Skills
Multitasking
Customer Service
Compliance Knowledge
Problem-Solving Skills
Drive and Curiosity
Learning Agility
Telephone Manner

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Account Handler role. Highlight your relevant experience in insurance and how it aligns with what we’re looking for at NCinsurance.

Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your ability to build relationships. Use examples from your past experiences to demonstrate how you’ve effectively communicated with clients or colleagues.

Be Detail-Oriented: Attention to detail is crucial in insurance. When filling out your application, double-check for any typos or errors. This shows us that you take pride in your work and understand the importance of accuracy.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Jensten Group

✨Know Your Stuff

Before the interview, make sure you understand the basics of insurance and the specific role of an Account Handler. Brush up on key terms and concepts, and be ready to discuss how your experience aligns with the responsibilities outlined in the job description.

✨Showcase Your Communication Skills

Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships in previous roles, as this will demonstrate your ability to connect with clients and colleagues alike.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to handle client needs. Think of past experiences where you identified cross-sell opportunities or resolved issues effectively, and be ready to share those stories.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. This shows your genuine interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured for an Account Handler at NCinsurance.

Account Handler in Gateshead
Jensten Group
Location: Gateshead

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