Finance and Operations Administrator

Central London – Hybrid (1 day from home). We have been retained by a prestigious boutique Wealth Planning firm, who seek an organised and numerate Operations Administrator with Bookkeeping experience, to support the investment administration and finance processes. This is a blended hybrid role, sitting between bookkeeping and investment administration duties, hence we are seeking a Bookkeeper, keen to learn and develop their investment administration skills. The Finance and Operations Administrator will report to the Operation Director, supporting the day-to-day administration of client investment accounts, trade processing, cash handling, and bookkeeping tasks. The role requires strong attention to detail, good numeracy, and the ability to work accurately under deadlines while maintaining high standards of client service and record keeping.

KEY RESPONSIBILITIES

• Investment Operations
• Process and monitor investment transactions, subscriptions, redemptions, switches, income payments, and transfers.
• Maintain accurate client and account records in internal systems.
• Perform daily and periodic cash, stock, and fee reconciliations.
• Assist with trade settlement, contract notes, corporate actions, and dividend processing.
• Support new client onboarding, account opening, and statutory documentation checks.
• Handle queries from advisers, custodians, platforms, and internal teams in a timely manner.
• Prepare and check client valuations, fee calculations, and portfolio reports.
• Finance
• Assist with firm wide bank reconciliations, cashbook entries, invoice coding, and payment processing.
• Support firm wide bookkeeping tasks, including posting journals, allocating receipts and payments, ongoing monthly preparation of VAT ‘partial exemption’ calculations for and maintaining ledgers.
• Help prepare information for management reporting, audits, and compliance reviews.
• Identify and elevate exceptions, discrepancies, and control issues.
• Maintain filing, workflow logs, and accurate audit trails.
• Main point of contact for annual audit.

Essential Skills and Experience

• Bookkeeping experience preferably with Sage 50 Accounts, including bank reconciliations, invoice processing, and ledger maintenance.
• Experience in investment operations, fund administration, wealth management, or a similar financial services environment.
• Strong numeracy and excellent attention to detail.
• Good Excel skills and confidence working with databases or back-office systems.
• Clear written and verbal communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• Ability to follow procedures and maintain confidentiality.
• Knowledge of investment platforms, custodians, or nominee accounts.
• Understanding of settlement cycles, corporate actions, and fee billing.
• Familiarity with accounting software: Sage 50 Accounts.
• A bookkeeping qualification or progress toward one.
• Experience supporting audits, client reporting, or regulatory controls.

Personal Attributes

• Reliable and proactive.
• Methodical and process driven.
• Comfortable working both independently and as part of a team.
• Professional, client-focused, and adaptable.
• Willing to learn and improve processes.

Qualifications

• GCSEs including Maths and English, or equivalent.

Working relationships

• Internal: Investment operations, finance, compliance, administration/client service, paraplanners and advisers.
• External: Custodians, platforms, banks, accountants, auditors, and clients or advisers where appropriate.

Success measures

• Accurate and timely processing of transactions and reconciliations.
• Low error rate and strong audit trail quality.
• Responsive handling of operational and bookkeeping queries.
• Good contribution to controls, reporting, and client service.