At a Glance
- Tasks: Diagnose and troubleshoot technical issues while providing excellent customer support.
- Company: Join Jenoptik, a leader in innovative photonics solutions for road safety.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
- Why this job: Make a real impact by helping clients solve their technical problems.
- Qualifications: Experience in technical support and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
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We create photonic solutions to shape the world of tomorrow, together with people who embrace brilliant ideas with openness and curiosity.With teams in over 80 countries, we offer you the opportunity to reach your full potential.
Technical Service Specialist
Job ID: 5273
Location: Farnborough, ENG, GB
Date: Sep 9, 2026
Qualifications, skills and abilities
Contact:
Phone:+44 118 3130-250
Our benefits inculde:
- 27 Days Annual Leave + Bank Holidays
- Profit Share Scheme
- Annual Leave Purchase
- Enhanced Maternity & Paternity
- CSR Day
- Benefits Hub
- C2W
- Electric Vehicle Charging Points
- Income Protection
- On-site Showers
- Death in Service
- Free Parking
- Summer & Christmas Social Events
About Jenoptik
With its Strategic Business Unit (SBU) Smart Mobility Solutions, Jenoptik provides photonics-based, innovative and sustainable solutions, including technology and services for road safety and security. As an end-to-end solution provider, we support our customers with the provision of roadside equipment and software, including integration, installation, maintenance and financing models through to full-service operation of our solutions. Our strong global presence and installation base is supported by a longstanding partner network with tens of thousands systems deployed worldwide. Leveraging 90 years of experience and 40 years in ANPR, Jenoptik is a world-leading enabler for road safety and civil security, with intelligent solutions and services constantly evolving to help make roads, journeys, communities and our environment safer around the globe.
Have we made you interested in this position?
Should you need any further information, please do not hesitate to contact us.
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Technical Service Specialist in Farnborough employer: Jenoptik AG
At Jenoptik, we pride ourselves on being an exceptional employer, particularly for the role of Product Support Engineer in Farnborough. Our collaborative work culture fosters innovation and creativity, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With a focus on meaningful projects and a supportive environment, you'll find that working with us is not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Specialist in Farnborough
✨Tip Number 1
Get your tech skills sharp! Brush up on troubleshooting techniques and be ready to demonstrate your problem-solving prowess during interviews. We want to see you in action, so think about how you can showcase your technical know-how.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, we recommend role-playing common scenarios with friends or family. This will help you articulate your thoughts clearly and confidently when speaking to potential employers.
✨Tip Number 3
Network like a pro! Connect with professionals in the tech support field through LinkedIn or local meetups. We often find that personal connections can lead to job opportunities, so don’t hesitate to reach out and make those connections.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team. So, don’t wait—get your application in and let’s shape the future together!
We think you need these skills to ace Technical Service Specialist in Farnborough
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see how you can diagnose and troubleshoot issues, so share any relevant experiences that showcase your skills in this area.
Communicate Clearly:Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to show us you can effectively communicate with clients.
Tailor Your Application:Take the time to tailor your application to the job description. Mention specific technologies or experiences that align with what we're looking for, like familiarity with networking or web technologies.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jenoptik AG
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with the technologies mentioned in the job description, like networking, Data Centre, and Cloud. Being able to discuss these topics confidently will show that you're serious about the role.
✨Practice Your Communication Skills
Since this role requires excellent written and verbal communication, practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend where you explain how to troubleshoot a common issue. This will help you articulate your thoughts clearly during the actual interview.
✨Prepare for Customer Scenarios
Think of some real-life examples where you've successfully resolved customer issues. Be ready to discuss how you diagnosed problems, communicated with clients, and followed up to ensure satisfaction. This will demonstrate your customer service skills and problem-solving abilities.
✨Show Your Flexibility
The job requires a flexible approach to meet clients' needs. Be prepared to discuss times when you've had to adapt quickly to changing situations or priorities. Highlighting your ability to manage multiple tasks under tight deadlines will make you stand out as a candidate.
