At a Glance
- Tasks: Provide technical support and troubleshoot web-based software issues for clients.
- Company: Join Jenoptik AG, a leading tech company in Farnborough.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with a focus on client success.
- Why this job: Make a difference by helping clients succeed with innovative software solutions.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 30000 - 40000 £ per year.
Jenoptik AG in Farnborough seeks a Technical Service Specialist to provide technical support for our clients, including out-of-hours support on a rota.
You will build client relationships, troubleshoot web-based software issues, and coordinate with cross-functional teams to address customer needs.
The role requires excellent communication, ability to manage multiple tasks, and a proactive approach to improve service delivery.
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SaaS Support Engineer — Client Success & OOH in Farnborough employer: Jenoptik AG
At Jenoptik, we pride ourselves on being an exceptional employer, particularly for the role of Product Support Engineer in Farnborough. Our collaborative work culture fosters innovation and creativity, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With a focus on meaningful projects and a supportive environment, you'll find that working with us is not just a job, but a rewarding experience.
