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- Tasks: Lead a dynamic team in a busy coffee house, ensuring top-notch service and operations.
- Company: Join Jennos Coffee House, a thriving family-owned business with exciting growth plans.
- Benefits: Enjoy a quarterly bonus, private healthcare, free parking, and staff discounts.
- Why this job: Take charge of your own team and make a real impact in a vibrant environment.
- Qualifications: Experience in leadership or hospitality, with strong organisational and communication skills.
- Other info: Flexible hours and opportunities for career growth in a supportive family-run business.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a Store Manager to join us at Jennos Coffee House, a thriving, family-owned business in Leicestershire. Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team. Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast-paced, customer-focused environment.
What’s in it for you?
- A quarterly bonus
- Private healthcare
- Free staff parking (onsite)
- Staff discounts on food and drinks
What you’ll be doing as Store Manager at Jennos:
- Leading and managing a team of 10-12 staff, with up to 7 on shift during peak summer periods
- Overseeing day-to-day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
- Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
- Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
- Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
- Delivering excellent customer service consistently and building strong relationships with customers
- Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation
What we’re looking for in a Store Manager:
- Leadership or people management experience
- Experience within a hospitality or retail environment
- Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
- Strong organisational and communication skills to manage teams and daily operations effectively
- Commitment to consistently delivering high standards and excellent customer service
- Based within a commutable distance of Oadby, Leicester
- Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores
Store Opening Hours: Monday-Saturday: 07:30 - 19:00, Sunday: 08:00 - 17:30
To apply for this role as Store Manager please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK.
Store Manager in Loughborough employer: Jennos Coffee House
Contact Detail:
Jennos Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jennos Coffee House. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think about your past experiences and how they relate to the role of Store Manager. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for the hospitality industry shine through. Share stories that highlight your leadership skills and ability to handle fast-paced environments. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Store Manager position at Jennos.
We think you need these skills to ace Store Manager in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Manager role. Highlight your leadership experience and any relevant hospitality or retail background to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for Jennos Coffee House. Share your passion for customer service and how you plan to lead a team in a fast-paced environment.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved team performance or customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Jennos!
How to prepare for a job interview at Jennos Coffee House
✨Know the Business Inside Out
Before your interview, take some time to research Jennos Coffee House. Understand their values, menu offerings, and what makes them unique in the Leicestershire area. This will not only show your genuine interest but also help you align your answers with their business ethos.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've successfully managed teams in the past, especially in fast-paced environments. Highlight your ability to motivate staff and handle challenges effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to deal with difficult customers or manage staffing issues. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, growth plans for the store, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
