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- Tasks: Lead a dynamic team, manage store operations, and ensure top-notch customer service.
- Company: Join Jennos Coffee House, a thriving family-owned business with ambitious growth plans.
- Benefits: Enjoy a quarterly bonus, private healthcare, free parking, and staff discounts.
- Why this job: Take charge in a fast-paced environment and make a real impact on your team and customers.
- Qualifications: Experience in leadership or hospitality, strong communication skills, and a commitment to excellence.
- Other info: Flexible hours and great career growth opportunities await you!
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a Store Manager to join us at Jennos Coffee House, a thriving, family-owned business in Leicestershire. Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team. Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast-paced, customer-focused environment.
What's in it for you?
- A quarterly bonus
- Private healthcare
- Free staff parking (onsite)
- Staff discounts on food and drinks
What you'll be doing as Store Manager at Jennos:
- Leading and managing a team of 10-12 staff, with up to 7 on shift during peak summer periods
- Overseeing day-to-day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
- Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
- Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
- Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
- Delivering excellent customer service consistently and building strong relationships with customers
- Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation
What we're looking for in a Store Manager:
- Leadership or people management experience
- Experience within a hospitality or retail environment
- Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
- Strong organisational and communication skills to manage teams and daily operations effectively
- Commitment to consistently delivering high standards and excellent customer service
- Based within a commutable distance of Oadby, Leicester
- Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores
Store Opening Hours: Monday-Saturday: 07:30 - 19:00, Sunday: 08:00 - 17:30
To apply for this role as Store Manager please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK.
Store Manager in Leicester employer: Jenno's Coffee House
Contact Detail:
Jenno's Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jennos Coffee House. Understand their values, their menu, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to share these during your interview to demonstrate your management skills.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering excellent customer service, be prepared to discuss how you've gone above and beyond for customers in previous roles. This will highlight your commitment to creating a welcoming environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your CV gets seen by the right people and shows your enthusiasm for joining the Jennos team.
We think you need these skills to ace Store Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role at Jennos Coffee House. Highlight your leadership experience and any relevant skills in hospitality or retail. We want to see how you can bring your unique flair to our team!
Showcase Your Experience: In your application, don’t just list your previous jobs. Share specific examples of how you've led teams, managed operations, or delivered excellent customer service. We love to see real-life stories that demonstrate your capabilities!
Be Authentic: Let your personality shine through in your application. We’re a family-run business, so we value authenticity and a genuine passion for coffee and customer service. Don’t be afraid to show us who you are!
Apply Through Our Website: Remember to apply through our website for the best chance of success! It’s super easy, and we’ll get your application directly. Plus, it shows us you’re keen on joining our family at Jennos Coffee House!
How to prepare for a job interview at Jenno's Coffee House
✨Know the Business Inside Out
Before your interview, take some time to research Jennos Coffee House. Understand their values, mission, and what makes them unique in the Leicestershire area. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you motivate staff and ensure high standards of customer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Prepare scenarios related to staffing challenges, customer complaints, or operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's growth plans, team dynamics, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
