At a Glance
- Tasks: Manage customer orders, payments, and logistics while providing top-notch service.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and develop.
- Why this job: Be the hero who ensures customers are happy and well taken care of.
- Qualifications: Strong communication skills and attention to detail are a must.
The predicted salary is between 25397 - 28500 £ per year.
We are looking for an organised and detail-oriented Customer Service Administrator to join our busy team. This is a varied role involving customer service, order processing, payment handling, and logistics coordination. The successful candidate will play a key role in ensuring customers always receive a professional and efficient service.
Key Responsibilities
- Processing customer orders accurately and efficiently
- Arranging collections and coordinating with customers and transport providers
- Taking and processing customer payments
- Handling inbound telephone calls and customer enquiries
- Maintaining accurate customer records and updating internal systems
- Resolving customer queries in a professional and timely manner
- Providing general administrative support to the team
- Managing shared email inboxes, ensuring customer enquiries, orders, and requests are responded to promptly and allocated appropriately
Essential Skills
Customer Service Administrator employer: Jennifer Griffiths Recruitment
Join a dynamic manufacturing team in Bridgend, where your skills as a Fabricator Welder will be valued and nurtured. Our company fosters a collaborative work culture that prioritises safety and quality, offering opportunities for professional growth through diverse projects and hands-on experience with advanced tools. Enjoy the benefits of working in a supportive environment that encourages innovation and teamwork, making it an excellent place for skilled tradespeople to thrive.
Contact Details:
Jennifer Griffiths Recruitment Recruitment Team
