Customer Experience Lead — FMCG & Distribution in Enfield

A leading recruitment agency seeks an experienced individual to lead a customer service team in a fast-paced FMCG distribution environment. The candidate will drive performance through effective coaching and rigorous monitoring of service quality. Essential skills include strong management capabilities, data analysis, and a background in logistics or distribution. This role is key in maintaining high service levels and ensuring customer satisfaction in the delivery of services.
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