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- Tasks: Manage and monitor shipments across air, road, and sea while ensuring accurate customs documentation.
- Company: Join a dynamic team in the freight forwarding industry with a focus on customer service.
- Benefits: Enjoy a structured 40-hour work week with weekends off and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your skills directly impact client satisfaction and logistics efficiency.
- Qualifications: Must have at least 5 years of freight forwarding and customs experience, plus Microsoft Office skills.
- Other info: This role requires strong communication skills and the ability to build relationships with various stakeholders.
We are looking for a person to join our team who has experience in freight forwarding and a good knowledge of customs. In this role you will be responsible for arranging freight (Air, Road & Sea) shipments from beginning to end along with organising customs documentation and knowing up to date policies and procedures. These processes need to be handled with great customer service and accuracy.
To be considered for the role, you must have previous freight forwarding and customs experience and a good understanding of the necessary practices and documents.
Duties- Arrange, book and monitor shipments on land, air and sea with knowledge of all processes and documents involved.
- Liaising with all departments and build working relationships with clients, shipping agents, airlines, customs etc.
- Track the journey of goods and provide feedback to the client of timings, locations, customs documentation etc.
- Processing and raising invoices and understand customs papers and policies.
- Minimum 5 years previous freight forwarding/ customs experience within a similar role.
- Working experience of dealing with Customs.
- Microsoft Office skills (Outlook, Word, Excel).
Your hours of work would be 40 hours per week, 8 hours per day, Monday to Friday.
Freight Forwarder employer: Jemsar People Ltd
Contact Detail:
Jemsar People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Make sure to brush up on your knowledge of customs regulations and freight forwarding processes. Being well-versed in the latest policies will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Network with professionals in the freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could help you stand out in your application.
✨Tip Number 3
Familiarise yourself with the specific software and tools commonly used in freight forwarding and customs documentation. Highlighting your proficiency in these systems can give you an edge over other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed shipments or resolved customs issues. Sharing specific examples will demonstrate your experience and problem-solving skills, making a strong impression on us.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in freight forwarding and customs. Include specific examples of your previous roles, focusing on your responsibilities and achievements that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your 5+ years of experience in freight forwarding and customs, and explain how your skills can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any other software relevant to freight forwarding. Also, mention your ability to liaise effectively with clients and other departments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Jemsar People Ltd
✨Showcase Your Experience
Make sure to highlight your previous freight forwarding and customs experience during the interview. Be prepared to discuss specific examples of shipments you've managed and how you navigated customs documentation.
✨Demonstrate Knowledge of Policies
Stay updated on the latest customs policies and procedures. During the interview, mention any recent changes you've adapted to and how they impact freight forwarding processes.
✨Emphasise Customer Service Skills
Since great customer service is crucial in this role, be ready to share instances where you've gone above and beyond for clients. Discuss how you handle challenges and maintain strong relationships with clients and partners.
✨Prepare for Technical Questions
Expect questions related to the technical aspects of freight forwarding, such as documentation requirements and shipment tracking. Brush up on your knowledge of Microsoft Office tools, as they may ask about your proficiency in using these for invoicing and communication.
