At a Glance
- Tasks: Provide exceptional service to business customers in NW London, diagnosing and repairing industrial electrical equipment.
- Company: Join a dynamic team focused on making a real impact in the service industry.
- Benefits: Enjoy competitive salary, bonuses, professional development, and a supportive work environment.
- Why this job: Be part of a collaborative culture where your skills can shine and grow.
- Qualifications: Mechanical and electrical experience, strong problem-solving skills, and a valid UK driver's license required.
- Other info: Passionate individuals who excel in customer service are encouraged to apply!
The predicted salary is between 30000 - 42000 £ per year.
Join our dynamic team and make a real impact! Benefits include: Competitive salary based on experience and qualifications Monthly and quarterly bonuses – minimum £2K per year Opportunities for professional development and career advancement A supportive and collaborative work environment We are seeking a skilled and motivated Field Service Technician to join a team in NW London. As a key member of our service team, you will be responsible for providing exceptional service to our valued business customers, covering the London and South East region. What you’ll be doing: Responding to service calls and diagnosing, repairing, and reporting on faults on industrial electrical equipment Identifying and reporting on machine and installation conditions, providing recommendations for improvement Checking and commissioning equipment installations to ensure optimal performance Carrying out basic installations of equipment and systems Preparing and testing ex-rental equipment for delivery to customers Conducting routine maintenance visits to check equipment and identify potential issues Maintaining van stock control and updating inventory on systems What we’re looking for: Mechanical and electrical experience Proficient in reading electrical schematics A strong technical apt…
Field Service Technician employer: Jems Recruitment Ltd
Contact Detail:
Jems Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarize yourself with the specific types of industrial electrical equipment that we service. Understanding the common issues and solutions can give you an edge during the interview process.
✨Tip Number 2
Highlight your experience with diagnosing and repairing faults in your previous roles. Be ready to share specific examples that demonstrate your problem-solving skills and technical aptitude.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain complex technical issues to non-technical customers, so showcasing your interpersonal skills is crucial.
✨Tip Number 4
Make sure to emphasize your commitment to exceptional customer service. We value technicians who not only fix problems but also build strong relationships with our clients.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical experience. Include specific examples of your problem-solving skills and any relevant technical qualifications that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your commitment to exceptional customer service. Mention your experience in diagnosing and repairing industrial electrical equipment, and how you can contribute to the team.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers or team members in previous roles. This is crucial for a Field Service Technician position.
Highlight Relevant Certifications: If you have any certifications related to electrical work or field service, be sure to mention them in your application. This can set you apart from other candidates.
How to prepare for a job interview at Jems Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical experience in detail. Highlight specific projects or situations where you successfully diagnosed and repaired equipment, as this will demonstrate your technical aptitude.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can effectively communicate with customers.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past challenges you've faced in the field and how you resolved them. This will illustrate your strong problem-solving skills and your commitment to providing exceptional service.
✨Know the Company and Its Values
Research the company and understand its mission and values. Be ready to explain why you want to work there and how your personal work ethic aligns with their commitment to customer service and collaboration.