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- Tasks: Lead client success and mentor a high-performance team in a dynamic digital marketing environment.
- Company: Join Jellyfish, a global digital marketing agency that values diverse perspectives.
- Benefits: Enjoy flexible working hours, remote work options, and a discretionary annual bonus scheme.
- Why this job: Shape innovative strategies and empower clients while growing your career in a supportive culture.
- Qualifications: 5+ years in client management with a focus on paid media and team building.
- Other info: Access to self-development days and family support benefits for caregivers.
The predicted salary is between 36000 - 60000 £ per year.
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Reporting to the Client Partner, as an Account Director at Jellyfish, you will guide client success, ensuring profitability, and encouraging a high-performance team culture. You will be a strategic advisor to clients, aligning Jellyfish's solutions with their goals while identifying opportunities for growth and progress. Additionally, you will mentor and support Senior Account Managers and Account Managers while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration.
- Lead QBRs with the cross-functional teams and help complete client growth plans
- Improve client growth by achieving set targets and identifying expansion opportunities
- Stay ahead of industry trends and contribute to marketing and progress efforts
- Mentor and support Account Managers to foster a high-performing team
- Implement the best Client Management practices and financial reporting including client forecasts, invoicing, and budget reconciliation
- Strengthen client relationships through engagement in events, webinars, experience, and case studies
- Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to resolve any gaps
- Guide cross-team collaboration to provide integrated, client-centric solutions
- Implement foundational best practices such as conference reports, timeline management with Project Management roles and responsibilities to deliver client responses, proper internal check-ins
- Improve team resources to enhance client (and internal) team satisfaction and profitability
- Identify process improvements, flag issues to VP/Client Partner and Capability teams and resolve
- Guide client growth by achieving set targets and identifying expansion opportunities
Qualifications:
- 5+ years of experience in client management for brand/media clients
- Ability to strategically evaluate media plans and approaches
- Paid Media account experience is essential
- Experience building teams and scopes fit for client's purpose, and know how to optimize to improve profitability and outputs
- Experience with platforms like Google Analytics to analyse performance data, produce insights, and guide decision-making that optimizes client outcomes and maximizes Return on investment
- Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity
- Ability to anticipate client needs, identify opportunities, and drive results
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
- Reward: You’ll be eligible to join our discretionary annual bonus scheme.
- Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
- Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
- Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.
Account Director - 12M FTC employer: Jellyfish
Contact Detail:
Jellyfish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - 12M FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Jellyfish and its culture. Understand their values around diversity and collaboration, and think about how your experiences align with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Account Director role. Highlight your strategic thinking and client management expertise to show you’re the one they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Jellyfish team!
We think you need these skills to ace Account Director - 12M FTC
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that make you a great fit for the role.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Director position. Highlight your relevant experience in client management and how it aligns with Jellyfish's goals. Show us why you're the perfect match!
Showcase Your Achievements: Don’t just list your responsibilities; we want to hear about your successes! Use specific examples to demonstrate how you've driven results in previous roles, especially in areas like client growth and team leadership.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our collaborative team at Jellyfish!
How to prepare for a job interview at Jellyfish
✨Know Your Stuff
Before the interview, dive deep into Jellyfish's values and recent projects. Familiarise yourself with their approach to digital marketing and how they embrace diverse perspectives. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Collaborative Spirit
Since Jellyfish values collaboration, be ready to share examples of how you've successfully worked in teams. Highlight instances where you’ve mentored others or contributed to a high-performance culture. This will demonstrate that you can thrive in their dynamic environment.
✨Prepare for Strategic Discussions
As an Account Director, you'll need to think strategically. Prepare to discuss how you've evaluated media plans and driven client success in the past. Bring insights from your experience with platforms like Google Analytics to showcase your analytical skills and decision-making prowess.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that reflect your understanding of the role and the company. Inquire about their approach to client growth or how they foster team collaboration. This shows you're not just interested in the job, but also in contributing to their future success.
