At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join Jellyfish Energy, a tech-driven company focused on fair energy solutions.
- Benefits: Competitive salary up to £30,000, with growth opportunities and a supportive culture.
- Other info: Dynamic environment with opportunities for feedback and personal growth.
- Why this job: Be part of a collaborative team making a real impact in the energy sector.
- Qualifications: Minimum 1 year in credit control, strong communication skills, and a proactive mindset.
The predicted salary is between 21600 - 36000 € per year.
Location: In person (Newcastle)
Job Type: Full-time
About the Company
At Jellyfish Energy we aim to deliver a simple, fair and transparent solution to energy supply. Built on and driven by a tech and data led approach, we offer direct access to unmatched reporting for both customers and partners. Currently on an incredible growth journey, we’re looking for a personable and motivated Credit Controller to help maintain our strong financial performance while supporting customers with understanding and professionalism.
Why work with us?
- Scale With Us: As our team and customer base continue to grow, we’re looking for people who will embrace opportunities to contribute to innovative solutions and impactful progression at Jellyfish Energy.
- Our Culture: Collaborative, innovative and inclusive, Jellyfish Energy strives to create a supportive environment for our team which encourages growth and innovation.
- Your Voice Matters: We value ideas and empower everyone to contribute to a meaningful change. Therefore, we regularly offer opportunities for our team to provide feedback on various aspects of life at Jellyfish.
Responsibilities
- Managing a portfolio of customer accounts to ensure timely payment of bills
- Proactively contacting customers via phone, email, and written correspondence
- Investigating and resolving invoice queries and discrepancies
- Working closely with the billing, customer service, and finance teams
- Monitoring aged debt and escalating issues where necessary
- Keeping accurate records of all communications and payment agreements
Qualifications and Experience
- Proven experience in credit control is essential (1 year minimum)
- Strong communication and negotiation skills
- Ability to manage workloads and prioritise tasks effectively
- Comfortable working with financial systems and Excel
- Knowledge of the utilities or water sector is a plus, but not essential
- A team player with a positive and proactive mindset
What’s in it for you?
Salary of up to £30,000.00 depending on experience. Join a growing company with fantastic progression opportunities.
Credit Controller in Newcastle upon Tyne employer: Jellyfish Energy Limited
At Jellyfish Energy, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that encourages innovation and personal growth. As a Credit Controller in Newcastle Upon Tyne, you will not only enjoy a competitive salary of up to £30,000 but also have the opportunity to contribute to our exciting growth journey while having your voice heard in shaping our workplace. Join us to be part of a team that values your ideas and supports your professional development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and utilities sectors. You never know who might have a lead on that perfect Credit Controller role at Jellyfish Energy.
✨Tip Number 2
Prepare for those interviews by brushing up on your communication and negotiation skills. Practice common questions and scenarios you might face, especially around managing customer accounts and resolving queries.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with financial systems and Excel, as these are key in the role. Maybe even take a quick online course to boost your confidence before applying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our innovative team at Jellyfish Energy.
We think you need these skills to ace Credit Controller in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match what we're looking for. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Jellyfish Energy. Keep it concise but engaging!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Jellyfish Energy Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your knowledge of credit control metrics and financial systems. Be prepared to discuss your experience with managing customer accounts and resolving discrepancies.
✨Showcase Your Communication Skills
Since the role involves contacting customers and collaborating with various teams, practice articulating your thoughts clearly. Think of examples where you've successfully negotiated or resolved issues, as this will demonstrate your strong communication skills.
✨Demonstrate Your Problem-Solving Ability
Prepare to discuss specific instances where you've tackled invoice queries or aged debt issues. Highlight your proactive approach and how you’ve worked with others to find solutions, as Jellyfish Energy values innovation and collaboration.
✨Embrace the Company Culture
Familiarise yourself with Jellyfish Energy's mission and values. During the interview, express your enthusiasm for their collaborative and inclusive culture. Share how you can contribute to their growth and support their commitment to meaningful change.
