At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join Jellyfish Energy, a tech-driven company focused on fair energy solutions.
- Benefits: Competitive salary up to £30,000, with great growth opportunities.
- Other info: Dynamic work environment with a focus on innovation and inclusivity.
- Why this job: Be part of a collaborative team that values your ideas and contributions.
- Qualifications: Minimum one year in credit control with strong communication skills.
The predicted salary is between 30000 - 30000 € per year.
Newcastle Upon Tyne - Up to £30,000.00
Location: In person (Newcastle)
Job Type: Full-time
About the Company
At Jellyfish Energy we aim to deliver a simple, fair and transparent solution to energy supply. Built on and driven by a tech and data led approach, we offer direct access to unmatched reporting for both customers and partners. Currently on an incredible growth journey, we’re looking for a personable and motivated Credit Controller to help maintain our strong financial performance while supporting customers with understanding and professionalism.
Why work with us?
- Scale With Us: As our team and customer base continue to grow, we’re looking for people who will embrace opportunities to contribute to innovative solutions and impactful progression at Jellyfish Energy.
- Our Culture: Collaborative, innovative and inclusive, Jellyfish Energy strives to create a supportive environment for our team which encourages growth and innovation.
- Your Voice Matters: We value ideas and empower everyone to contribute to a meaningful change. Therefore, we regularly offer opportunities for our team to provide feedback on various aspects of life at Jellyfish.
Responsibilities
- Managing a portfolio of customer accounts to ensure timely payment of bills
- Proactively contacting customers via phone, email, and written correspondence
- Investigating and resolving invoice queries and discrepancies
- Working closely with the billing, customer service, and finance teams
- Monitoring aged debt and escalating issues where necessary
- Keeping accurate records of all communications and payment agreements
Qualifications and Experience
- Proven experience in credit control is essential (1 year minimum)
- Strong communication and negotiation skills
- Ability to manage workloads and prioritise tasks effectively
- Comfortable working with financial systems and Excel
- Knowledge of the utilities or water sector is a plus, but not essential
- A team player with a positive and proactive mindset
What’s in it for you?
Salary of up to £30,000.00 depending on experience. Join a growing company with fantastic progression opportunities.
Credit Controller employer: Jellyfish Energy Limited
At Jellyfish Energy, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that encourages innovation and personal growth. As a Credit Controller in Newcastle Upon Tyne, you will not only enjoy a competitive salary of up to £30,000 but also have the opportunity to contribute to our exciting growth journey while having your voice heard in shaping our workplace. Join us to be part of a team that values your ideas and supports your professional development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and utilities sectors. You never know who might have a lead on that perfect Credit Controller role at Jellyfish Energy.
✨Tip Number 2
Prepare for those interviews by brushing up on your communication and negotiation skills. Practice common questions and scenarios you might face, especially around managing customer accounts and resolving queries.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with financial systems and Excel, as these are key in the role. Maybe even take a quick online course to boost your confidence before applying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our innovative team at Jellyfish Energy.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match what we're looking for. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Jellyfish Energy. Keep it professional but let your personality come through!
Showcase Your Communication Skills:Since the role involves a lot of communication, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Jellyfish Energy!
How to prepare for a job interview at Jellyfish Energy Limited
✨Know Your Numbers
Before the interview, brush up on your financial knowledge, especially around credit control. Be ready to discuss your experience managing customer accounts and how you've handled invoice discrepancies in the past. This will show that you understand the role and can contribute from day one.
✨Showcase Your Communication Skills
Since the job involves a lot of interaction with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved disputes or negotiated payments. This will demonstrate your strong communication skills and ability to maintain professionalism under pressure.
✨Research Jellyfish Energy
Familiarise yourself with Jellyfish Energy’s mission and values. Understand their tech-driven approach to energy supply and think about how your skills align with their goals. This will help you tailor your answers and show genuine interest in the company during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team culture, opportunities for growth, or how they handle feedback. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
