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- Tasks: Lead client success and mentor a high-performance team in a dynamic digital marketing environment.
- Company: Join Jellyfish, a global digital marketing agency that values diverse perspectives.
- Benefits: Enjoy flexible working hours, remote work options, and generous family support.
- Why this job: Shape client strategies and drive growth while fostering a collaborative team culture.
- Qualifications: 5+ years in client management with a focus on media and paid advertising.
- Other info: Embrace a culture of growth with opportunities for self-development and career progression.
The predicted salary is between 36000 - 60000 £ per year.
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Reporting to the Client Partner, as an Account Director at Jellyfish, you will guide client success, ensuring profitability, and encouraging a high-performance team culture. You will be a strategic advisor to clients, aligning Jellyfish's solutions with their goals while identifying opportunities for growth and progress. Additionally, you will mentor and support Senior Account Managers and Account Managers while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration.
Responsibilities
- Lead QBRs with the cross-functional teams and help complete client growth plans
- Improve client growth by achieving set targets and identifying expansion opportunities
- Stay ahead of industry trends and contribute to marketing and progress efforts
- Mentor and support Account Managers to foster a high-performing team
- Implement the best Client Management practices and financial reporting including client forecasts, invoicing, and budget reconciliation
- Strengthen client relationships through engagement in events, webinars, experience, and case studies
- Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to resolve any gaps
- Guide cross-team collaboration to provide integrated, client-centric solutions
- Implement foundational best practices such as conference reports, timeline management with Project Management roles and responsibilities to deliver client responses, proper internal check-ins
- Improve team resources to enhance client (and internal) team satisfaction and profitability
- Identify process improvements, flag issues to VP/Client Partner and Capability teams and resolve
- Guide client growth by achieving set targets and identifying expansion opportunities
Qualifications
- 5+ years of experience in client management for brand/media clients
- Ability to strategically evaluate media plans and approaches
- Paid Media account experience is essential
- Experience building teams and scopes fit for client's purpose, and know how to optimize to improve profitability and outputs
- Experience with platforms like Google Analytics to analyse performance data, produce insights, and guide decision-making that optimizes client outcomes and maximizes Return on investment
- Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity
- Ability to anticipate client needs, identify opportunities, and drive results
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
- Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
- Reward: You’ll be eligible to join our discretionary annual bonus scheme.
- Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
- Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
- Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.
Contact: talentacquisition@jellyfish.com
Account Director - 12M FTC employer: Jellyfish Digital Group Limited
Contact Detail:
Jellyfish Digital Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - 12M FTC
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even casual meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your achievements and how you've driven client success in the past. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Jellyfish, and express your interest. A well-timed email can make all the difference!
✨Tip Number 4
Keep learning and adapting! Stay ahead of industry trends and tools, especially in digital marketing. This shows you're committed to growth and can bring fresh ideas to the team. Plus, it’s a great conversation starter during interviews!
We think you need these skills to ace Account Director - 12M FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Director role. Highlight your client management experience and any relevant achievements that showcase your ability to drive results.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Jellyfish. Share your passion for digital marketing and how your unique perspective can contribute to our diverse team.
Showcase Your Strategic Thinking: In your application, demonstrate your strategic approach to client management. Provide examples of how you've identified growth opportunities and improved profitability in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and helps us keep track of all candidates efficiently. Plus, it’s super easy!
How to prepare for a job interview at Jellyfish Digital Group Limited
✨Know Your Stuff
Before the interview, dive deep into Jellyfish's work and values. Familiarise yourself with their recent projects and how they align with your experience in client management. This will show that you're genuinely interested and can contribute to their goals.
✨Showcase Your Mentoring Skills
As an Account Director, you'll be guiding others. Prepare examples of how you've successfully mentored team members or improved team performance in the past. Highlighting these experiences will demonstrate your leadership capabilities.
✨Be Data-Driven
Since the role involves analysing performance data, come prepared with insights from your previous roles. Discuss how you've used tools like Google Analytics to drive client success and optimise campaigns. This will showcase your analytical skills and strategic thinking.
✨Engage in Collaborative Conversations
Jellyfish values collaboration, so be ready to discuss how you've worked with cross-functional teams. Share specific instances where you facilitated teamwork to achieve client objectives. This will illustrate your ability to thrive in a diverse environment.
