Jellycat is seeking an experienced Customer Service professional to support our UK & EU customers, processing orders and handling enquiries from initial contact to post-delivery care. You will work with sales, logistics and agents to ensure smooth order processing and timely responses while upholding Jellycat's brand tone.
The role requires strong communication, problem solving and a proactive approach to maintain high levels of customer satisfaction.
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Wholesale Customer Success Specialist employer: Jellycat
Jellycat is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and collaboration thrive. As the Wholesale Customer Service Team Leader, you will not only lead a passionate team but also have access to continuous professional development opportunities, ensuring your growth within a company that values its employees. Located in a dynamic environment, Jellycat offers unique advantages such as a focus on employee well-being and a commitment to maintaining a joyful workplace, making it an ideal place for those seeking meaningful and rewarding employment.
