At a Glance
- Tasks: Lead exciting retail projects and create magical experiences in Jellycat stores.
- Company: Join the beloved Jellycat family, known for their whimsical and original toys.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with a focus on creativity and innovation.
- Why this job: Make a real impact by enhancing retail experiences and spreading joy through play.
- Qualifications: Experience in retail design or project management with strong organisational skills.
The predicted salary is between 51750 - 63250 £ per year.
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world.
Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind.
How has this gentle tribe endeared themselves to so many?
Perhaps it is their whimsical expressions.
Or the deliciously soft fabrics.
Or the beautiful way in which they sit in your hand.
Whatever it is, there is something magical and unmistakeable about each one of them.
As our Retail and Activation Regional Manager, you’ll play a key role in delivering exceptional retail experiences across Jellycat stores and partner locations.
Working closely with Brand & Activations, Retail Operations and regional stakeholders, you’ll lead the planning, coordination and delivery of retail projects, from store improvements and activations through to larger-scale rollouts and installations.
You’ll combine project management expertise with a strong understanding of retail design and build to ensure every project is delivered on time, on budget and in line with Jellycat’s brand standards.
You'll be; Leading retail and activation projects across your region, ensuring timelines, budgets and deliverables are effectively managed.
Managing projects from concept through to installation, overseeing design development, production and execution.
Driving consistent brand standards across retail environments, ensuring every build reflects the Jellycat experience.
Coordinating installations and store rollouts with internal teams, retailers, suppliers and contractors.
Creating and maintaining project plans, budgets, trackers and project documentation to support successful delivery.
Managing installation programmes, snagging activities and post-opening works to ensure projects are completed to a high standard.
Supporting commercial teams with new retail opportunities, providing guidance on feasibility, costs and potential risks.
Building strong relationships across internal teams and external partners to keep projects moving forward effectively.
Identifying and resolving project challenges, ensuring stakeholders have the information and support needed to achieve objectives.
Providing wider support to retail operations when required to maintain a seamless customer experience.
You'll have; Experience in a retail design, visual merchandising, retail operations or store project management role within a multi-site environment.
Strong project management skills, with the ability to balance multiple priorities and stakeholders.
A solid understanding of retail design, technical drawings and manufacturing processes.
Confidence managing technical review and approval stages across internal and external stakeholders.
Excellent communication and relationship-building skills.
Strong organisational skills and exceptional attention to detail.
Proficiency in Microsoft Office, including Excel, Power Point, Outlook and Teams.
Experience using CAD, Sketch Up or Monday. com would be beneficial.
Knowledge of materials, fixtures and installation requirements within retail environments.
A proactive, collaborative and solutions-focused approach to delivering great results.
Retail and Activation Regional Manager in London employer: Jellycat
Jellycat is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and collaboration thrive. As the Wholesale Customer Service Team Leader, you will not only lead a passionate team but also have access to continuous professional development opportunities, ensuring your growth within a company that values its employees. Located in a dynamic environment, Jellycat offers unique advantages such as a focus on employee well-being and a commitment to maintaining a joyful workplace, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Activation Regional Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jellycat, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jellycat!
We think you need these skills to ace Retail and Activation Regional Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jellycat, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jellycat and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jellycat that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jellycat
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
