Jellycat in the United Kingdom seeks a proactive Customer Service Advisor to join our DTC Brand team. You will manage customer interactions across activations and events, ensuring every customer receives exceptional service.
You’ll handle phones, emails and live chat, work toward KPIs such as response and resolution times, and stay up to date with Jellycat Experience FAQs. A fast-paced role where dedication and detail make a real impact.
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Customer Experience Advisor - Activations & Events employer: Jellycat
Jellycat is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and collaboration thrive. As the Wholesale Customer Service Team Leader, you will not only lead a passionate team but also have access to continuous professional development opportunities, ensuring your growth within a company that values its employees. Located in a dynamic environment, Jellycat offers unique advantages such as a focus on employee well-being and a commitment to maintaining a joyful workplace, making it an ideal place for those seeking meaningful and rewarding employment.
