Jellycat Toy Co. Ltd. is seeking a Customer Service professional to support our UK and EU stock lists, process orders, and provide post-delivery care.
The role involves proactive communication by phone and email, collaboration with logistics, and generating routine reports to keep regional managers informed. You will build strong customer relationships, manage backorders, assist with product launches, and represent the company at tradeshows when required, all while upholding Jellycat's brand
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Wholesale Customer Success & B2B Relations employer: Jellycat Toy Co. Ltd.
Jellycat Toy Co. Ltd. is an exceptional employer that fosters a vibrant and creative work culture, perfect for those passionate about product development in the toy industry. With opportunities for cross-continental collaboration and professional growth, employees are encouraged to innovate and bring their ideas to life in a supportive environment. Located in the UK, the company offers unique advantages such as access to a dynamic market and a chance to work with international partners, making it a rewarding place for aspiring professionals.