Jellycat Toy Co. Ltd. is seeking a Dynamics 365 Support Analyst to join at a pivotal stage in our ERP journey. You will act as the key link between users, technology and external support partners, owning incidents and requests end to end while helping colleagues get the most from D365.
The role includes first-line triage, escalation to our MSP, managing D365 user access and building a knowledge base in HaloITSM, with UK/US coverage during go-live and hypercare.
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D365 ERP Support Specialist — Global Rollouts employer: Jellycat Toy Co. Ltd.
Jellycat Toy Co. Ltd. is an exceptional employer that fosters a vibrant and creative work culture, perfect for those passionate about product development in the toy industry. With opportunities for cross-continental collaboration and professional growth, employees are encouraged to innovate and bring their ideas to life in a supportive environment. Located in the UK, the company offers unique advantages such as access to a dynamic market and a chance to work with international partners, making it a rewarding place for aspiring professionals.
