Digital Delivery Manager

Do you come from a solid Digital Project Management/Digital Delivery background, working agency side?

Do you understand how UX, design and development teams work together and enjoy creating the structure and visibility that enables teams to deliver at their best?

We’re partnering with a successful, growing independent B2B agency looking for a Digital Delivery Manager to take ownership of the operational delivery of Digital across the agency.

Sitting across Client Services, Creative, UX and Development, you’ll provide the visibility, structure and oversight needed for digital teams to operate effectively - ensuring work is properly planned, resourced and prioritised, risks and dependencies are understood, and projects are delivered efficiently and commercially.

Here you’ll have oversight across the full digital portfolio, while also directly leading or supporting complex digital projects where needed, but ultimately, you’ll own how digital work moves through the agency - giving teams the visibility, structure and support they need to deliver successfully.

This role is based in South Oxfordshire - working 2 days in the office/WFH split.

• WHAT YOU’LL DO
• Own the day-to-day operational delivery of Digital across the agency.
• Lead digital resource and capacity planning, ensuring the right people and skills are aligned to priorities.
• Provide clear visibility across the digital portfolio, including workloads, priorities, timelines, risks and dependencies.
• Own and improve delivery workflows, governance, standards and PM tooling.
• Ensure effective planning and handoffs between Client Services, Creative, UX and Development.
• Proactively manage delivery risks, dependencies, bottlenecks and escalations.
• Maintain oversight of the commercial health of digital delivery, including scope, resource, budgets and profitability.
• Drive continuous improvement across digital delivery and ways of working.
• Lead or support complex digital projects where required.
• WHAT YOU’LL BRING
• Strong experience owning or managing digital delivery within an agency environment.
• Strong understanding of digital delivery, UX, design and development workflows.
• Technical understanding to work confidently across digital teams and recognise when specialist strategic or technical expertise is required.
• Excellent resource, capacity and portfolio planning skills.
• Experience establishing and improving delivery processes, governance, tooling and ways of working.
• Strong commercial awareness across scope, budgets, resource and profitability.
• Confident managing multiple priorities, risks, dependencies and senior stakeholders.
• Proactive, highly organised and solutions-focused, with the ability to create clarity and visibility across a busy digital operation.

If this Digital Delivery Manager is you, you come from an agency background, and are keen to be considered, please do apply with your CV so we can arrange a confidential conversation.