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- Tasks: Lead the design and support of critical policy administration systems while resolving technical issues.
- Company: Join a dynamic team in London focused on innovative insurance solutions.
- Benefits: Enjoy flexible working with a minimum of 3 days in the office and opportunities for professional growth.
- Why this job: Be a key player in enhancing business operations and making a real impact in the insurance industry.
- Qualifications: Must have experience with Policy Administration Systems and a background in insurance or reinsurance.
- Other info: This is a 6-month contract role with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Technical Application Specialist
Location – London (3 days per week minimum)
Contract length – 6 months
Job Description
Technical Application Specialist, acting as our Subject Matter Expert, leading the design, support, and continuous improvement of business-critical policy administration systems. This role combines technical application support and functional system ownership to ensure seamless operations and innovation across the platform estate.
Responsibilities:
* Reports directly to the Technical Applications Lead, acting as a senior member of the technical applications team.
* Be our SME and source of knowledge for our PAS system across the entire enterprise.
* Investigate and resolve technical issues, including performance problems and security incidents, ensuring minimal disruption to business operations.
* Actively participate in projects, including upgrades, deployments, etc.
* Maintain accurate documentation of PAS configurations and ensure compliance with industry standards and best practices.
* Create and maintain knowledge base articles.
* Identify and address vulnerabilities and compliance issues through audit remediation activities, ensuring our PAS systems meet regulatory and security standards.
* Manage relationships with relevant partners, suppliers/vendors, standards
Skills and Experience:
* Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
* Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.
* Familiarity with insurance products and their configuration within a PAS.
* Proficiency in troubleshooting and resolving complex technical issues.
* Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).
Technical skills:
* Cloud Platforms and SaaS/PaaS solutions
* Application configuration
* PAS Data Model
* API Management
* Policy Administration System configuration
* Mimecast
* Performance Testing
* Patch management, Group policy management
Understanding of:
* Security (All disciplines)
* Data & Reporting (Desirable)
* Policy Administration Systems (Insurance)
* Microsoft & Google products
* SaaS licensing & Commercials
Candidates must have insurance or reinsurance experience
Please send me a copy of your CV if you meet the requirements
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Technical Application Specialist employer: Jefferson Frank
Contact Detail:
Jefferson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Application Specialist
✨Tip Number 1
Familiarise yourself with the specific Policy Administration Systems (PAS) mentioned in the job description, such as Eclipse Broking and Applied Epic. Understanding their functionalities and architecture will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry who have experience with PAS systems. Engaging in conversations can provide insights into common challenges and solutions, which you can reference in your discussions with us.
✨Tip Number 3
Stay updated on the latest trends and best practices in application support and security compliance. Being knowledgeable about current industry standards will demonstrate your commitment to continuous improvement and innovation.
✨Tip Number 4
Prepare to discuss your experience with system integrations, particularly APIs and web services. Highlighting your ability to troubleshoot complex technical issues related to these integrations will showcase your problem-solving skills effectively.
We think you need these skills to ace Technical Application Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Policy Administration Systems (PAS) and any specific platforms like Eclipse Broking or Applied Epic. Emphasise your technical skills and relevant insurance experience to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a suitable candidate. Mention your experience in troubleshooting technical issues and your familiarity with system integrations, as these are key aspects of the position.
Highlight Relevant Projects: In your application, include examples of projects where you acted as a Subject Matter Expert or led technical improvements. This will demonstrate your capability to manage relationships and ensure compliance with industry standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for a Technical Application Specialist role.
How to prepare for a job interview at Jefferson Frank
✨Showcase Your Technical Expertise
As a Technical Application Specialist, it's crucial to demonstrate your deep understanding of Policy Administration Systems (PAS). Be prepared to discuss specific PAS platforms you've worked with, such as Eclipse Broking or Applied Epic, and share examples of how you've resolved complex technical issues in the past.
✨Highlight Your Problem-Solving Skills
This role involves investigating and resolving technical issues. During the interview, provide concrete examples of how you've tackled performance problems or security incidents in previous positions. Emphasise your analytical approach and the steps you took to ensure minimal disruption to business operations.
✨Discuss Your Project Experience
Since the position requires active participation in projects like upgrades and deployments, be ready to talk about your experience in these areas. Share specific projects you've been involved in, your role, and the outcomes. This will show your ability to contribute effectively to the team.
✨Demonstrate Your Knowledge Management Skills
Creating and maintaining knowledge base articles is part of the job. Discuss any experience you have in documentation and knowledge sharing. Highlight how you've contributed to compliance with industry standards and best practices, as this will showcase your attention to detail and commitment to continuous improvement.
