Learning and Development Coordinator

The Learning & Development Coordinator will support the delivery and continuous improvement of Learning & Development programs across Europe. The role will be responsible for coordinating the day-to-day delivery of regional training programs, managing program logistics and administration, supporting new hire initiatives and events, and maintaining accurate training data and reporting. This individual will work closely with the Learning & Development team, internal stakeholders, and external training providers to ensure programs are well organized, delivered effectively, and meet local business and regulatory requirements.

Key Responsibilities

• Training Program Coordination: Coordinate the end-to-end administration and delivery of Learning & Development programs across Europe, managing timelines, logistics, participant communications, materials, attendance, and follow-up activities.
• Session Preparation & Logistics: Manage training logistics, including booking conference rooms, preparing and printing materials, arranging catering, coordinating virtual sessions, and ensuring all session requirements are in place.
• New Hire Programs & Events: Project manage Learning & Development initiatives for new hires, coordinating program timelines, stakeholders, communications, logistics, and new hire events across the region.
• Participant Communications: Manage participant communications across training programs, including sending invitations and reminders, maintaining registrations and participant rosters, and creating and updating calendar invitations.
• Data Management, Regulatory Reporting & Audit Support: Maintain accurate training and attendance records across 100+ annual training sessions. Manage training data in line with local requirements across European locations and prepare reporting to support regulatory requirements and audit requests. Compile and analyze feedback data and maintain team dashboards, trackers, distribution lists, and participant records.
• Vendor & Contract Administration: Coordinate with external training providers and manage associated administration, including submitting and monitoring ePro and GEP requisitions, processing vendor contracts, and supporting the timely processing of invoices and payments.
• SharePoint & Training Resources: Maintain training resources and program information on SharePoint, including uploading materials, updating session information, and maintaining the training calendar for employees.
• Process Improvement: Identify opportunities to improve training operations, processes, reporting, and the participant experience, working with the broader Learning & Development team to implement improvements.

Requirements, Qualifications & Desired Skills

• Exceptional organizational and project management skills, with a high level of attention to detail.
• Excellent written and verbal communication skills.
• Strong data management skills, with the ability to maintain accurate records and organize and present data clearly for different audiences and requirements.
• Highly self-motivated and proactive, with the ability to take ownership of processes and activities from planning through completion.
• Collaborative and adaptable, with a growth mindset and openness to feedback.
• Advanced proficiency in Microsoft Office applications, particularly Excel, Outlook, and PowerPoint.
• Ability to manage multiple competing priorities and deadlines in a complex, fast-paced environment.
• Comfortable coordinating across multiple stakeholders, locations, and time zones.
• A strong commitment to continuous learning and improving processes and ways of working.

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