At a Glance
- Tasks: Lead visual merchandising across multiple stores and train in-store teams for success.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy a 25% discount, health plans, and personal development opportunities.
- Other info: Opportunities for career growth and community engagement through volunteering.
- Why this job: Be part of a dynamic team shaping the future of retail with creativity and innovation.
- Qualifications: Experience in visual merchandising and strong leadership skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview: To be accountable for a number of stores, being the point of contact for visual support. You will monitor and encourage your visual team to create leading visual merchandising displays. Further to this you will support the Retail team, encouraging progression while making sure that you are maximising store profitability at every opportunity.
Responsibilities:
- Ensure that the weekly VM pack has been actioned and that all points have been achieved in given stores.
- Conduct weekly floor walks of your stores, making sure that points that need to be addressed are raised and actioned.
- Check that stores are commercially set up and all POS in the correct location.
- Analyse Oracle figures to assist you in deciding product locations and floor moves.
- Train and develop the In-Store team.
- Produce Training plans with the In-Store Merchandiser for staff progression.
- Prepare and conduct training sessions with instore teams and potential future talent.
- Regular communication with the Visual Support Manager and Area Sales Manager.
- Store Visit Reports conducted and submitted to the Visual Support Manager and Area Sales Manager on a weekly basis, ensuring that the In-Store Merchandiser and management team are aware of what needs to be actioned.
- Communicating new ideas and ways to improve the ongoing developments of JD Sports Fashion plc to your Visual Support Manager.
- To conduct your work in a highly professional manner, always leading by example.
- To conduct your work in a safe and responsible manner.
- Promote a high standard of hygiene, cleanliness and maintenance in line with company procedures.
Role objectives and KPI’s:
- Ensure the completion of the weekly VM pack across stores across your area.
- Verify commercial set up and correct POS placement in stores.
- Improve sales key performance indicators from optimised product locations.
- Develop training plans for in store merchandisers.
- Timeliness and completeness of submitted store visit reports.
- Maintain high standards of cleanliness and maintenance in stores.
Skills and Experience:
- Visual Merchandising experience advantageous.
- Retail Management skills would be advantageous.
- Excellent Leadership and Time Management skills.
- Strong verbal and written communication skills.
- IT skills - Microsoft Outlook, Word and Excel advantageous.
- Driving license is preferable but not essential.
- Willing to travel to assist with new store openings.
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Monthly discretionary bonus schemes.
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
Town Merchandiser employer: JDSPORTS
At JDSPORTS, we pride ourselves on being an excellent employer by fostering a supportive work environment that prioritises personal development and growth. As an EMEA HRIS & People Tech SME, you will be part of a dynamic team that values innovation and collaboration, offering you the chance to make a meaningful impact while enjoying a culture that champions work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Town Merchandiser
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JDSPORTS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JDSPORTS!
We think you need these skills to ace Town Merchandiser
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JDSPORTS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JDSPORTS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JDSPORTS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JDSPORTS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
