At a Glance
- Tasks: Manage customer inquiries via phone, email, social media, and live chat.
- Company: Join the dynamic team at JD Sports in Rochdale.
- Benefits: Flexible hours, competitive pay, and a vibrant work culture.
- Other info: Opportunity to work in a fast-paced, supportive environment.
- Why this job: Be the voice of a leading brand and help customers every day.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 25000 - 30000 Β£ per year.
JD Sports Head Office in Rochdale is seeking a proactive customer service representative to manage inquiries across phone, email, social media and live chat.
You will take telesales orders, provide product guidance and ensure accurate order delivery expectations are communicated.
The role requires calm, initiative and teamwork, with a flexible approach to cover a 24/7 operation and deliver high-quality service aligned to JD Sports brands.
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Multichannel Customer Care Specialist in Rochdale employer: JDSPORTS
At JDSPORTS, we pride ourselves on being an excellent employer by fostering a supportive work environment that prioritises personal development and growth. As an EMEA HRIS & People Tech SME, you will be part of a dynamic team that values innovation and collaboration, offering you the chance to make a meaningful impact while enjoying a culture that champions work-life balance and employee well-being.