At a Glance
- Tasks: Manage customer accounts and ensure orders are delivered to the highest standards.
- Company: Growing manufacturing business in Winsford with a focus on strong relationships.
- Benefits: Competitive salary, permanent contract, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: 2+ years in account management or similar roles, strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Winsford
Salary: £35,000-£45,000 per annum, depending on experience
Hours of Work: Monday-Friday
Contract Type: Permanent
The Role
We are currently recruiting for an Account Manager to join a growing manufacturing business based in Winsford. This is an office‑based role that will act as the key link between customers, suppliers, and internal production teams, ensuring orders are managed efficiently and delivered to the highest standards. As an Account Manager, you will be responsible for developing and maintaining long‑term relationships with customers, acting as the primary point of contact for all account‑related matters. You will create accurate internal job sheets for customer orders, ensuring specifications including sizes, finishes, fire ratings, glazing, ironmongery, frames, and delivery requirements are correctly captured.
The role will involve liaising with customers to confirm order details, managing amendments, ordering stock and materials, and working closely with suppliers to monitor pricing, availability, and lead times. You will collaborate with sales, production, and shop floor teams to coordinate schedules, prioritise workloads, and ensure products are delivered on time and in line with customer expectations. In addition, you will identify opportunities to develop existing accounts, support business growth, and assist with resolving customer queries and escalations. This is an excellent opportunity for someone who enjoys building strong relationships and working within a fast‑paced manufacturing environment.
Experience / Skills Required
- Previous experience within account management, customer service, sales administration, project coordination, or a similar role
- Experience within joinery, manufacturing, construction, or building products is highly desirable
- Strong customer relationship management and communication skills
- Excellent organisational, planning, and scheduling abilities
- Experience processing orders and producing accurate job sheets
- Knowledge of stock management and supplier liaison
- Strong problem‑solving skills and the ability to manage multiple priorities
- Good IT skills, including email, spreadsheets, and order processing systems
- Confident communicating with customers, suppliers, and internal production teams
- A proactive and customer‑focused approach
- A minimum of 2 years of experience is required for this role
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Account Manager in Winsford employer: JDR Recruitment
Join a dynamic manufacturing business in Winsford as an Account Manager, where you will thrive in a supportive work culture that values strong customer relationships and teamwork. With competitive salaries and opportunities for professional growth, this role offers a chance to make a meaningful impact while enjoying a collaborative environment that prioritises employee development and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Winsford
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like JDR Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Account Manager in Winsford
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to JDR Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at JDR Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with JDR Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like JDR Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
