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For Companies At a Glance
- Tasks: Lead and manage client accounts, ensuring top-notch service delivery and team performance.
- Company: Join Mach Recruitment, a leader in recruitment solutions with a focus on strong relationships.
- Benefits: Competitive salary up to £38,000, inclusive work culture, and opportunities for professional growth.
- Why this job: Make a real impact by managing complex accounts and building long-term client partnerships.
- Qualifications: Senior experience in recruitment, strong leadership skills, and commercial awareness required.
- Other info: Dynamic role with travel between sites and a commitment to inclusivity.
The predicted salary is between 32000 - 42000 £ per year.
Location: Solihull and Tamworth (multi-site role) | Salary: Up to £38,000 DOE
The Business
Mach Recruitment provides on-site and branch recruitment solutions, supplying temporary and permanent labour at scale. We work in partnership with clients to deliver reliable, compliant, and cost-effective workforce solutions. Our focus is on strong relationships, clear processes, and consistent delivery.
The Role
We are recruiting a Senior Account Manager to lead our automotive client account across two sites in Solihull and Tamworth. You will take full operational and commercial ownership of the account. You will lead on service delivery, client relationships, workforce planning, and team performance. This is a senior, hands-on role suited to someone who can manage complexity, drive standards, and develop long-term client partnerships.
Key Responsibilities
- Leading and developing on-site teams across both locations
- Owning the day-to-day and strategic client relationship at senior level
- Managing service delivery against agreed SLAs and KPIs
- Producing and presenting daily, weekly, and monthly performance reports
- Leading workforce planning and recruitment forecasting
- Managing volume attraction strategies, advertising, and local partnerships
- Overseeing candidate screening, compliance, and right-to-work checks
- Ensuring ethical and consistent interview and selection processes
- Managing inductions, onboarding, and training documentation
- Maintaining required staffing levels at all times
- Driving absence management and retention strategies
- Ensuring compliance with UK employment legislation and regulations
- Managing rotas, timekeeping, and behavioural standards
- Overseeing T&A systems and sign-in procedures
- Approving payroll hours, rates, and holiday payments
- Managing site stock levels and PPE in line with forecasts
- Monitoring market activity and competitor intelligence
- Managing budgets and maximising account profitability
- Identifying and promoting additional Mach services
- Leading worker engagement and wellbeing initiatives
- Representing Mach Recruitment professionally at all times
- Working closely with senior leadership, HR, and operations teams
Experience and Attributes
- Senior experience in managed services or high-volume recruitment
- Proven multi-site account management experience
- Strong knowledge of UK recruitment and employment legislation
- Demonstrated people management and team leadership skills
- Experience managing large temporary workforces
- Confidence dealing with senior client stakeholders
- Strong commercial awareness and budget management experience
- High attention to detail with large data sets
- A hands-on, delivery-focused approach
- Excellent communication and stakeholder management skills
- Strong problem-solving and decision-making ability
- Ability to prioritise in a fast-paced environment
- Good working knowledge of Outlook, Word, and Excel
- Experience presenting to internal and external stakeholders
- Flexibility to travel between sites as required
- A proactive, driven, and accountable mindset
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Account Manager in Tamworth employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Senior Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in leading their automotive client account.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing multi-site accounts and how you’ve driven performance in previous roles. Highlight your people management skills and how you can bring value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Account Manager in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Account Manager role. Highlight your experience in multi-site management and client relationships, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of the recruitment industry and how your skills align with our values and the responsibilities of the role.
Showcase Your Achievements: Don’t just list your duties; share specific achievements that demonstrate your ability to manage complexity and drive standards. We love seeing quantifiable results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us.
How to prepare for a job interview at JDR Recruitment
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your understanding of KPIs and SLAs. Brush up on the metrics relevant to the role and be ready to discuss how you've met or exceeded these in past positions.
✨Showcase Your People Skills
This role involves managing teams and client relationships, so be prepared to share specific examples of how you've successfully led teams or built strong client partnerships. Highlight your communication style and how you handle conflicts.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to workforce planning or managing high-volume recruitment challenges. Think through your approach and be ready to explain your thought process.
✨Research the Company and Industry
Familiarise yourself with Mach Recruitment's services and their position in the market. Understanding their client base and competitors will help you tailor your responses and show that you're genuinely interested in the role.
