Lettings Negotiator in Swansea

Lettings Negotiator

Mumbles, Swansea SA3
£25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+)

Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your earning potential and career progression are genuinely rewarded.

This is a varied and fast-paced role where no two days are the same. You\'ll work with landlords and prospective tenants, helping people find their ideal home while building long-term relationships and achieving rewarding sales targets.

What\'s on Offer

• Competitive basic salary of £25,000 - £26,000
• Uncapped commission with a minimum on-target earnings of £30,200+
• Additional referral commission opportunities
• 35-hour working week, promoting an excellent work-life balance
• 28 days holiday including Bank Holidays
• Additional day off for your birthday
• Company pension scheme
• Full training and ongoing professional development
• Genuine career progression opportunities
• Friendly, supportive and professional working environment
• Employee recognition programme
• Team social events
• Use of a company pool car for appointments

The Role

As a Lettings Negotiator, you will play a key role in delivering an exceptional customer experience while managing the full lettings journey from initial enquiry through to move-in.

Your responsibilities will include:

• Speaking with applicants to understand their property requirements
• Matching prospective tenants with suitable rental properties
• Managing telephone and email enquiries
• Conducting property viewings and providing expert advice
• Negotiating offers between landlords and tenants
• Keeping landlords updated with property performance and applicant feedback
• Managing referencing and ensuring applicants remain informed throughout the process
• Promoting additional property-related services where appropriate
• Maintaining accurate property records, compliance documentation and CRM systems
• Working collaboratively with colleagues to ensure a seamless lettings experience
• Achieving individual and team performance targets

About You

We\'re looking for someone who enjoys working with people, thrives in a target-driven environment and is passionate about delivering excellent customer service.

You\'ll ideally have:

• Previous experience within lettings, estate agency or a sales-focused environment
• Strong communication and relationship-building skills
• Excellent negotiation and customer service abilities
• Confidence working towards targets and KPIs
• Strong organisational skills with the ability to manage multiple priorities
• Good IT skills and attention to detail
• A proactive, self-motivated approach
• A genuine interest in the property market
• A full UK driving licence

Experience within business development, account management or customer-facing sales would also be highly advantageous.

Why Apply?

If you\'re looking for a role where your hard work is recognised, your earnings are rewarded, and you\'ll receive the support and training needed to build a long-term career within the property industry, we\'d love to hear from you.

Apply today to take the next step in your career as a Lettings Negotiator.

JDR Wales

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.