At a Glance
- Tasks: Support the Sales Manager and handle customer queries with a playful touch.
- Company: Join a dynamic manufacturing and distribution company in South Blackpool.
- Benefits: Enjoy 28 days holiday, enhanced pension, and a bonus scheme.
- Other info: Work in a supportive team environment with opportunities for growth.
- Why this job: Be the voice of the company and make a real impact on customer satisfaction.
- Qualifications: Strong communication and administration skills; IT proficiency is a plus.
The predicted salary is between 24000 - 30000 £ per year.
We are recruiting for a manufacturing and distribution company in South Blackpool who are looking for a team member in the Sales Office.
Responsibilities
- Work alongside the Sales Manager to support each customer.
- Act as an administrator for all territories including the processing of sales orders in line with business demands.
- Play a key role with after sales support, resolving issues by speaking directly to customers.
- Use internal data to complete various retailer spreadsheets for setting up new retail accounts or for quoting existing products in support of the Sales Managers.
- Investigate order anomalies to a satisfactory outcome and report findings.
- Use various retailer web portals such as Amazon Vendor Central to administrate products and sales information.
- Highlight shipping delays/shortages to customers; keeping customers updated.
- Answer incoming telephone calls and resolve issues.
- Take responsibility for the customer service mailbox to deal with all customer queries in a timely and efficient manner.
- Be the voice of the company and display our playful style in your communication to the customer.
- Represent the brand at trade shows, supporting the Sales team and completing tasks such as merchandising products, representing the Company on the front desk and welcoming visitors to the stand.
Benefits
- 28 days holidays plus bank holidays
- Enhanced company pension scheme & Life assurance 2 x salary
- Periodic Company functions
- Bonus scheme
- Car Parking
Skills Required
- Excellent communication skills with a warm, professional manner.
- Strong administration skills, demonstrating efficiency and reliability.
- Proven ability to build strong working relationships with colleagues and clients.
- Good IT skills, including excellent proficiency in Microsoft office - Excel.
- Excellent attention to detail with good numeracy, literacy, and organisational skills.
- A professional approach, with the ability to work independently as well as part of a team.
- Solutions driven, with a mindset geared towards problem-solving.
- Conflict resolution skills, for difficult customer situations.
- Ideally Sage experience.
Hours of Work
35 hours per week - Monday/Friday 9 - 17.00 hrs
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Sales Office Administrator employer: JDR Recruitment
Join a dynamic manufacturing and distribution company in South Blackpool, where we prioritise a supportive work culture and employee growth. With benefits like 28 days of holiday, an enhanced pension scheme, and a bonus structure, we ensure our team members feel valued and motivated. Our commitment to inclusivity and professional development makes us an excellent employer for those seeking a rewarding career in sales administration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Office Administrator at JDR Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including JDR Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Office Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for JDR Recruitment:When writing your cover letter, make sure to tailor your message specifically for JDR Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at JDR Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show JDR Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show JDR Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with JDR Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
