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For Companies At a Glance
- Tasks: Engage with customers and recommend the best broadband packages for their needs.
- Company: Leading recruitment agency in Rochdale with a supportive team culture.
- Benefits: Competitive salary, structured training, and clear career progression.
- Why this job: Join a modern workplace and make a difference in customer satisfaction.
- Qualifications: Experience in telesales or customer service and strong communication skills.
- Other info: Great opportunity for growth in a dynamic contact centre environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment agency in Rochdale is seeking a Residential Telesales Advisor to enhance their supportive contact centre team.
Responsibilities include engaging with residential customers, identifying their needs, and recommending appropriate broadband packages.
The ideal candidate should have experience in telesales or customer service, possess great communication skills, and be willing to learn.
The role offers competitive salary, structured training, and a clear career progression path within a modern workplace environment.
Broadband Telesales & Customer Care Specialist in Rochdale employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadband Telesales & Customer Care Specialist in Rochdale
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and the specific broadband packages they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can meet customer needs during the interview.
✨Tip Number 3
Be ready to share your past experiences! Think of specific examples from your telesales or customer service background that highlight your problem-solving skills and ability to recommend solutions. This will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our supportive contact centre team!
We think you need these skills to ace Broadband Telesales & Customer Care Specialist in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telesales or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Broadband Telesales & Customer Care Specialist role and how you can contribute to our supportive team.
Show Off Your Communication Skills: Since great communication is key for this role, make sure your application is clear and concise. We love a well-structured application that’s easy to read and gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JDR Recruitment
✨Know Your Broadband Basics
Before the interview, brush up on your knowledge of broadband packages and services. Understanding the different types of broadband and their benefits will help you engage confidently with the interviewer and demonstrate your ability to recommend suitable options to customers.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey information effectively, just like you would with a customer.
✨Highlight Your Customer Service Experience
Be ready to share specific examples from your past roles where you successfully handled customer inquiries or resolved issues. This will showcase your experience in customer service and telesales, making it clear that you understand the importance of meeting customer needs.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
