At a Glance
- Tasks: Lead a dynamic team of 30, driving operational excellence and customer satisfaction.
- Company: Join a well-established and growing business with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, company car, annual bonus, and generous holiday allowance.
- Other info: Flexible working hours and opportunities for continuous improvement and career growth.
- Why this job: Take ownership of operations and make a real impact in a senior leadership role.
- Qualifications: Experience in operational leadership, team management, and strong communication skills.
The predicted salary is between 60000 - 60000 £ per year.
Regional Operations Manager
Location: North West
Salary: Circa £60,000 + Company Car/Car Allowance + Annual Bonus
About the Role
JDR - Just Dynamic Recruitment are pleased to partner exclusively with one of our key clients to recruit an experienced Regional Operations Manager .
This is an excellent opportunity for an experienced operational leader to take ownership of a busy regional operation. You'll lead a team of approximately 30 employees, driving operational performance, customer satisfaction and commercial success.
You'll have full responsibility for the day-to-day running of the site, ensuring service standards remain high, stock accuracy is maintained and customer expectations are consistently met. Working closely with key customers and internal teams, you'll play a central role in improving operational performance, developing people and identifying opportunities for business growth.
This role offers a high level of autonomy and would suit someone who enjoys leading from the front while driving continuous improvement.
Key Responsibilities
As Regional Operations Manager, you will:
- Lead and develop a team of approximately 30 employees, creating a high-performing and engaged workforce.
- Take full responsibility for the day-to-day operation of the regional site.
- Oversee outbound operations, ensuring customer orders are processed accurately and dispatched on time.
- Manage stock control processes, including inventory accuracy, cycle counts and stock reconciliation.
- Deliver agreed customer service levels and contractual SLA's across all operational activities.
- Build strong relationships with key customers through regular meetings and proactive communication.
- Resolve operational and customer issues promptly, providing practical solutions.
- Identify opportunities to improve customer experience and generate additional revenue through exceptional service delivery.
- Take ownership of the site's P&L, managing budgets and driving profitability.
- Work closely with the Customer Service team to ensure orders are managed efficiently from receipt through to delivery.
- Monitor and analyse operational KPI's, producing regular performance reports and implementing improvements where required.
- Lead continuous improvement initiatives to improve productivity, efficiency and service delivery.
- Maintain high standards of health and safety, compliance and operational best practice.
About You
To be successful in this role, you'll have:
- Previous experience in a senior operational leadership role.
- Experience managing teams within warehousing, logistics, distribution or a similar operational environment.
- Strong knowledge of stock management and inventory control.
- Experience managing customer service or operational fulfilment teams.
- Commercial awareness with responsibility for budgets and P&L performance.
- A proven track record of delivering against customer SLA's and operational KPI's.
- Experience building and maintaining long-term customer relationships.
- Strong leadership, coaching and people management skills.
- Excellent communication and problem-solving abilities.
- A proactive approach with a focus on continuous improvement.
Package & Benefits
- Circa £60,000 basic salary.
- Company car or car allowance.
- Annual bonus based on personal objectives, company profitability and budget performance.
- 33 days' holiday, including Bank Holidays.
- Monday to Friday working pattern.
- 37.5-hour working week.
- Pension scheme.
- Opportunity to join a well-established and growing business in a senior leadership position.
Recruitment Process
First-stage interviews are expected to take place towards the end of July via Microsoft Teams.
The successful candidate is expected to join the business towards the end of August or early September.
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.
#J-18808-LjbffrRegional Operations Manager employer: JDR Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Regional Operations Manager role at JDR Recruitment!
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at JDR Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at JDR Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
