At a Glance
- Tasks: Be the friendly face of our dealership, greeting customers and managing calls.
- Company: Join a supportive team in a busy car dealership environment.
- Benefits: Earn £12.21 - £12.51 p/h with training, discounts, and growth opportunities.
- Why this job: Make a great first impression and enhance customer experiences every day.
- Qualifications: Friendly, organised, and excellent at communication; previous experience is a plus.
- Other info: We value diversity and create an inclusive workplace for everyone.
The predicted salary is between 12 - 13 £ per hour.
We are looking for a friendly, professional, and customer-focused Dealership Reception Coordinator to be the welcoming face of a car dealership. This is a key role where first impressions matter - you'll be the first point of contact for customers visiting or calling the dealership and play an important part in delivering an exceptional customer experience.
Key Responsibilities
- Greet and assist customers in a professional, friendly manner
- Answer and route incoming calls efficiently
- Manage appointment scheduling for sales and service departments
- Handle customer inquiries and direct them to the appropriate staff
- Maintain the reception area and ensure a welcoming environment
- Process basic administrative tasks (data entry, filing, payments, mail)
- Support sales and service teams with clerical assistance
- Manage customer check-ins and check-outs
- Maintain accurate customer records
- Handle customer concerns calmly and escalate when needed
About You
- Friendly, confident, and well-presented
- Excellent communication and customer service skills
- Organised with good attention to detail
- Comfortable using computers and telephone systems
- Able to multitask and stay calm in a busy environment
- Previous reception or customer-facing experience is desirable (but not essential)
What We Offer
- A welcoming and supportive team environment
- £12.21 - £12.51 p/h
- Training and development opportunities
- Staff discounts and additional benefits
- A chance to work in a busy, professional dealership setting
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Dealership Reception Coordinator in Preston employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Reception Coordinator in Preston
✨Tip Number 1
First things first, make sure you know the dealership inside out. Familiarise yourself with their services, values, and any recent news. This way, when you walk in for an interview, you can chat confidently about what makes them special.
✨Tip Number 2
Practice your greeting! As a Dealership Reception Coordinator, you'll be the face of the dealership. So, rehearse a warm and professional introduction that showcases your friendly personality. A great first impression can set the tone for the whole interaction.
✨Tip Number 3
Don’t underestimate the power of body language. When you’re in the dealership, smile, maintain eye contact, and show enthusiasm. This will not only help you connect with the team but also demonstrate your customer-focused attitude.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Dealership Reception Coordinator in Preston
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any relevant experience. We love seeing how you can contribute to creating that welcoming environment we value so much.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application reflects your attention to detail, which is key for this role!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at JDR Recruitment
✨Be the Friendly Face
As a Dealership Reception Coordinator, your role is all about first impressions. Practice a warm and welcoming greeting that you can use when meeting the interviewer. Show them your friendly personality right from the start!
✨Know Your Stuff
Familiarise yourself with the dealership's services and any recent news or promotions. This will not only impress your interviewer but also show that you're genuinely interested in the role and the company.
✨Show Off Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Whether it’s juggling phone calls while assisting customers or handling administrative duties, demonstrating your ability to multitask will be key.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but remember to stay calm and composed. If you feel overwhelmed, take a deep breath and collect your thoughts before answering. This will reflect your ability to handle busy environments, just like the one you'll be working in.