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- Tasks: Manage complex claims and provide expert advice to ensure smooth resolutions.
- Company: Join JDR, a forward-thinking company committed to inclusivity and growth.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional development.
- Why this job: Make a real impact by resolving high-value claims and mentoring others.
- Qualifications: 3+ years in technical claims and strong communication skills required.
- Other info: Dynamic workplace with a focus on continuous improvement and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Up to £36,000 DOE
Location: Delph, Oldham
Working Structure: Office based
Start Date: ASAP
Are you an experienced candidate across complex claims? Do you have experience of dealing with home drainage / subsidence claims? JDR are currently supporting one of our key clients in Oldham and this could be the perfect role for you!
Responsibilities
- Manage technical and complex claims across all products from initial notification through to final settlement.
- Act as a subject matter expert, providing technical advice and oversight on complex claims matters.
- Support operational leadership with guidance on coverage interpretation, liability assessment, and claims resolution strategies.
- Provide training, coaching, and mentorship to Claims Team members on technical and complex claims issues.
- Review and interpret site-specific data, images, and reports to assess policy liability and approve or amend scopes of work.
- Work collaboratively with contractors to resolve practical and technical claims-related issues.
- Ensure all claims decisions comply with relevant legislation, policy terms, and industry best practices.
- Prepare clear, accurate, and timely reports for submission to insurers regarding policy liability and claim outcomes.
- Assist contractors by providing claim-related information to ensure compliance with company standards and requirements.
- Liaise with approved contractors and clients to ensure service level agreements and KPIs are consistently met.
- Identify opportunities for continuous improvement in claims processes and procedures.
- Respond to ad-hoc requests from the Management Team within agreed timeframes.
Qualifications / Key Skills
- Minimum of 3 years' experience in a similar technical or complex claims role.
- Demonstrated ability to manage high-value, technical claims up to £100,000.
- Cert CII qualification (or equivalent) preferred.
- Strong working knowledge of relevant legislation, insurance protocols, and industry best practices, particularly within drainage claims.
- Excellent verbal and written communication skills, with the ability to confidently engage with stakeholders at all levels.
- Highly organised and detail-focused, with the ability to work independently and manage competing priorities.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Numerate and methodical, with strong analytical and problem-solving capabilities.
- Self-motivated professional with a positive, proactive, and solutions-driven approach.
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Technical Claims Advisor in Oldham employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Advisor in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about complex claims. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases you've handled, especially around drainage and subsidence claims. We want to see your expertise shine!
✨Tip Number 3
Show off your soft skills! Communication is key in this role, so practice articulating your thoughts clearly. Think about how you can demonstrate your ability to engage with stakeholders at all levels during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Technical Claims Advisor in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex claims, especially in home drainage and subsidence. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Technical Claims Advisor role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role requires excellent verbal and written communication, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JDR Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims, especially in home drainage and subsidence. Be ready to discuss specific cases you've handled and how you approached them. This will show your expertise and confidence in the subject matter.
✨Prepare for Technical Questions
Expect questions that dive deep into technical aspects of claims management. Review relevant legislation and industry best practices. Practise explaining complex concepts in simple terms, as you'll need to communicate effectively with various stakeholders.
✨Showcase Your Leadership Skills
Since the role involves mentoring and coaching, be prepared to share examples of how you've supported team members in the past. Highlight any training initiatives you've led or how you've contributed to improving processes within your team.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to resolve tricky claims-related issues. Be ready to discuss your analytical approach and how you ensure compliance with company standards while meeting service level agreements. This will illustrate your proactive and solutions-driven mindset.
