At a Glance
- Tasks: Handle inbound queries, process orders, and support the sales team.
- Company: Join a dynamic team in a supportive company culture.
- Benefits: Competitive salary, hybrid work, and personal development budget.
- Other info: Inclusive workplace that values diversity and growth.
- Why this job: Gain autonomy and make a real impact in a thriving environment.
- Qualifications: Experience in administration, strong analytical skills, and team player.
The predicted salary is between 26000 - 28000 £ per year.
JDR are hiring on behalf of one of their clients in the Northwich area.
Salary: £26,000 to £28,000 DOE.
Location: Northwich CW8.
Working hours: Full time, Monday to Friday, 8am to 5pm.
Working type: Hybrid, 2 days working from home.
Contract: Permanent position.
This is a great opportunity for someone with a pioneering spirit who is driven and determined to succeed.
Responsibilities:
- Responding to inbound queries about shipping, quotes and stock availability.
- Processing sales and purchasing orders, being careful to follow company procedure.
- Liase with (Majorly UK based) customers to ensure effective communication throughout the sales process.
- Provide administrative support to colleagues and sales managers.
- Other ad-hoc duties.
Qualifications:
- Proven experience within an administration role, preferably within a sales support function.
- Strong analytical skills and a dependable working style.
- Organised and knows how to prioritise their own workload effectively.
- Confident working independently but also can function within a team.
- Confident working in a pressurised and busy environment.
- Experience working with shipping documentation and export regulations (preferred).
What we offer:
- An opportunity for autonomy, where you’ll be given independence.
- A company culture that celebrates its team.
- An annual personal training and development budget.
How to apply:
If this sounds like it could be the right next move for you, don’t delay. Apply today!
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR is acting as an Employment Agency in relation to this vacancy.
Internal Sales Administrator in Northwich employer: JDR Recruitment
At JDR, we pride ourselves on being an excellent employer, offering a friendly and inclusive work environment in Bridgwater. With competitive pay, guaranteed hours, and opportunities for progression, we ensure our Material Handlers receive comprehensive training and support, making it a rewarding place to build a long-term career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Administrator in Northwich
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at JDR Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like JDR Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Internal Sales Administrator in Northwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to JDR Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at JDR Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at JDR Recruitment!
How to prepare for a job interview at JDR Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
