Administrator / Receptionist - Care Home
Located - Lichfield
Pay rate -£12.71 per hour
About the Role
JDR Recruitment are currently recruiting for an Administrator / Receptionist to join a welcoming and busy Care Home in Lichfield
This is an excellent opportunity for a caring, professional, and organised individual who enjoys providing outstanding customer service and being the first point of contact for residents, families, visitors, and healthcare professionals.
Working Hours
- Monday to Friday
- Either 8:00am - 5:00pm or 8:30am - 5:30pm
Key Responsibilities
- Welcoming residents, visitors, relatives, and healthcare professionals in a friendly and professional manner
- Answering and directing incoming telephone calls
- Managing visitor sign-in procedures and maintaining accurate records
- Handling incoming and outgoing post, deliveries, and correspondence
- Responding to enquiries from visitors, residents, and staff
- Booking meeting rooms and coordinating appointments
- Supporting the management team with general administrative duties
- Maintaining a tidy, organised, and professional reception area
- Adhering to confidentiality, safeguarding, health & safety, and site security procedures
- Providing excellent customer service and creating a warm, welcoming environment for all visitors
Candidate Requirements
- Previous administration, reception, or customer service experience is desirable
- Experience within a care, healthcare, or customer-facing environment would be advantageous
- Excellent communication and interpersonal skills
- A compassionate and professional approach when dealing with residents and their families
- Strong organisational skills and attention to detail
- Good IT skills and confidence using office systems
- A good understanding of spoken and written English is essential
- A driving licence is preferred but not essential
- Must hold a valid enhanced DBS certificate
Benefits
- £12.71 per hour
- Weekly pay
- Supportive and friendly working environment
- Opportunity to make a positive difference within a care setting
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
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Administrator / Receptionist in Lichfield employer: JDR Recruitment
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