French Speaking Customer Advisor

JDR are currently recruiting for a French speaking Customer Advisor role working on behalf of a global client in the London area. This is a temporary to permanent contract opportunity and the successful candidate will work on a hybrid basis. This is a fantastic opportunity with bonus opportunities

What's on offer

• Temporary to permanent opportunity
• Bonus scheme available
• Ongoing development and progression
• Working for a global organisation
• Hybrid working

What you'll be doing

• Responding to inbound calls from customers
• Resolving a variety of customer queries to a high standard
• Resolve customer complaints and aim to provide a first time resolution
• Update customer records accurately
• Identify and utilise upselling opportunities where possible

What we're looking for

• Fluent in French and English – both written and verbal communication
• Previous experience in a customer service role
• Able to build rapport with customers
• Computer literate and confident learning new systems
• Able to work in a busy environment

Hours of work

You will work 40 hours per week on rotational shifts between the below hours

• Monday to Friday: Shifts between 8am-7pm
• Saturdays: Shifts between 8am-6pm

Pay rate

• £12.79 per hour + bonus opportunities
• Weekly pay

Interviews are taking place for this role and with a view to start in July. If you're interested, apply now and we'll be in touch.

JDRLeedsOffice

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Business in relation to this vacancy.