At a Glance
- Tasks: Deliver exceptional customer service and maximise sales opportunities.
- Company: Join a dynamic team in a supportive retail environment.
- Benefits: Competitive pay, bonuses, extra holiday for your birthday, and gym discounts.
- Other info: Flexible hours and great career growth in an inclusive workplace.
- Why this job: Be part of a fun team while helping customers and boosting sales.
- Qualifications: Customer service experience is a plus; enthusiasm and a positive attitude are key.
The predicted salary is between 25600 - 28200 £ per year.
Location: Epsom
Salary: £25,600 (£28,200 OTE)
Hours: 40 hours per week / 5 out of 7 days / covering hours between opening and closing times
Start Date: ASAP
Benefits:
- Competitive rates of pay, reviewed annually
- Quarterly team bonuses averaging 10-12% (up to a maximum of 25%)
- An additional paid day off for your birthday
- 28 days' holiday, increasing with length of service
- Excellent pension and sharesave schemes
- Family-friendly policies, including enhanced maternity, paternity, and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
Job Responsibilities:
- Provide exceptional customer service in person, over the telephone, and via email
- Proactively identify customer needs and maximise sales opportunities
- Contribute to achieving individual and team sales targets
- Maintain high standards of store presentation, cleanliness, and organisation
- Support the smooth day-to-day running of the store, including opening and closing duties
- Work collaboratively with colleagues to create a positive and engaging team environment
- Ensure all administration is completed accurately and on time
Skills / Experience:
- Previous experience in a customer-facing or sales environment (retail experience desirable but not essential)
- A passion for delivering outstanding customer service
- Strong communication skills with the ability to build rapport quickly
- A positive, enthusiastic attitude with a willingness to learn
- Target-driven mindset with the confidence to upsell and promote products
- Ability to work effectively as part of a team and independently when required
- Good organisational skills and attention to detail
- Flexible approach to working hours, including early and late shifts
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Customer Sales Advisor in Epsom employer: JDR Recruitment
At JDR, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Epsom that fosters collaboration and personal growth. With competitive pay, generous holiday allowances, and family-friendly policies, we ensure our employees feel valued and supported. Join us to be part of a dynamic team where your contributions are recognised, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Epsom
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the company vibe. First impressions matter, so looking sharp can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Sales Advisor in Epsom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service or sales experience you have, as we love to see how you can contribute to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you think you'd be a great fit for us. Don’t forget to mention your passion for delivering outstanding customer service!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. We want to see how you can build rapport quickly, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JDR Recruitment
✨Know Your Customer Service Basics
Brush up on the fundamentals of exceptional customer service. Be ready to share examples of how you've gone above and beyond for customers in the past. This will show your passion for delivering outstanding service, which is key for a Customer Sales Advisor.
✨Showcase Your Sales Skills
Prepare to discuss your experience with upselling and promoting products. Think of specific instances where you successfully identified customer needs and maximised sales opportunities. This will demonstrate your target-driven mindset and confidence.
✨Team Player Vibes
Since teamwork is crucial, come equipped with stories that highlight your ability to work collaboratively. Share examples of how you've contributed to a positive team environment or helped colleagues achieve their goals.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by discussing how you manage tasks and ensure accuracy in your work. Mention any tools or methods you use to stay organised, as this aligns with the role's requirements for maintaining high standards and completing administration accurately.
