Customer Service Administrator
Location: Carmarthen, Wales
Pay: £26,906.28 per year
Job Type: Full-time, Temporary to Permanent
Working Hours: Between 8:00am and 5:00pm
Job Description
JDR Recruitment is recruiting on behalf of our client for a Customer Service Administrator to join their growing team in Carmarthen.
This is an excellent opportunity for an organised, proactive and customer-focused individual to join an established business during an exciting period of growth and change.
The role is offered on a temporary-to-permanent basis, providing the opportunity for the successful candidate to secure a permanent position following an initial temporary period.
Our client is looking for someone with strong administrative skills, excellent attention to detail and a positive, can-do attitude to support their expanding Sales Department.
Key Responsibilities
- Handling customer and vendor enquiries by telephone and email.
- Providing administrative support to the Sales Department.
- Liaising with internal departments to ensure effective communication.
- Carrying out waste pre-acceptance procedures.
- Preparing, generating and sending customer quotations.
- Managing diaries, appointments and schedules.
- Supporting sales canvassing activities.
- Preparing schedules and reports for colleagues, managers and directors.
- Updating and maintaining CRM systems and customer records.
- Answering incoming telephone calls and responding to emails promptly.
- Completing general administrative duties as required.
- Ensuring work is completed accurately and within agreed deadlines.
The Ideal Candidate
The successful candidate will have:
- Excellent customer service skills and a professional telephone manner.
- Strong verbal and written communication skills.
- Excellent organisational skills and attention to detail.
- The ability to manage competing priorities and meet deadlines.
- A flexible approach and a positive, can-do attitude.
- The ability to remain calm and effective under pressure.
- Previous administration experience.
- Good working knowledge of Microsoft Office packages.
- Confidence using computer systems and updating customer records.
- Own transport required due to location of office
Working Hours
Normal working hours will fall between 8:00am and 5:00pm.
Flexibility is essential, as the successful candidate will be required to provide cover for alternative administrative shifts during periods of staff sickness and annual leave.
Why Apply?
- £26,906.28 annual salary.
- Temporary-to-permanent opportunity.
- The chance to join a growing business during an exciting period of change.
- A varied administrative role supporting a busy Sales Department.
- The opportunity to develop your skills and progress into a permanent position.
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
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Customer Service Administrator in Carmarthen employer: JDR Recruitment
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