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- Tasks: Book appointments and respond to customer inquiries via calls and emails.
- Company: Friendly recruitment agency in Bedminster, Bristol.
- Benefits: Earn £12.21 per hour plus monthly bonuses and guaranteed hours.
- Why this job: Join a supportive team and kickstart your career with immediate start opportunities.
- Qualifications: Previous customer service experience is a must.
- Other info: Training provided with potential for permanent placement.
The predicted salary is between 12 - 16 £ per hour.
A recruitment agency is seeking an Inbound Contact Centre Agent in Bedminster, Bristol. The role involves booking appointments from inbound requests, responding to calls and emails, and supporting the team to ensure appointments are met.
Candidates should have prior customer service experience and be ready to start immediately. This part-time role offers competitive pay of £12.21 per hour, with potential for a monthly bonus and opportunities for permanent placement.
Friendly working environment with guaranteed hours and training provided.
Inbound Appointment Agent — Immediate Start + Monthly Bonus in Bristol employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Appointment Agent — Immediate Start + Monthly Bonus in Bristol
✨Tip Number 1
Make sure you know the ins and outs of the role! Brush up on your customer service skills and be ready to showcase how you've handled similar situations in the past. We want to see that you can handle those inbound requests like a pro!
✨Tip Number 2
Practice your phone etiquette! Since you'll be responding to calls, it’s crucial to sound friendly and professional. We recommend doing some mock calls with friends or family to get comfortable before the real deal.
✨Tip Number 3
Don’t forget to highlight your flexibility! This part-time role is all about being available when needed, so let us know your availability upfront. We love candidates who are ready to jump in and help out whenever they can!
✨Tip Number 4
Apply through our website for the best chance! We’re always on the lookout for enthusiastic candidates, and applying directly helps us see your application faster. Plus, it shows you're keen to join our team!
We think you need these skills to ace Inbound Appointment Agent — Immediate Start + Monthly Bonus in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled calls and emails, so share specific examples that showcase your skills!
Be Ready to Start ASAP: Since this role is for an immediate start, let us know in your application that you're ready to jump in straight away. A quick response can really make you stand out!
Keep It Friendly and Professional: We love a friendly vibe! When writing your application, keep your tone professional but approachable. Show us your personality while still being respectful and clear.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application right away and can get back to you soon!
How to prepare for a job interview at JDR Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Inbound Appointment Agent entails. Familiarise yourself with the responsibilities like booking appointments and responding to customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since prior customer service experience is a must, think of specific examples from your past jobs where you excelled in this area. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will highlight your suitability for the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to contact centre roles. Think about how you would answer questions like 'How do you handle high-pressure situations?' or 'Can you give an example of a time you resolved a customer complaint?' Practising these will help you feel more confident during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about the team dynamics, training opportunities, or what a typical day looks like for an Inbound Appointment Agent. It’s a great way to engage with the interviewer and leave a lasting impression.