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- Tasks: Lead and motivate a team to deliver exceptional customer service and achieve store targets.
- Company: Join a dynamic retail environment with a focus on inclusivity and team development.
- Benefits: Competitive salary, performance bonuses, and opportunities for career growth.
- Why this job: Make a real impact by supporting your team and enhancing customer experiences.
- Qualifications: Experience in management or leadership roles, with strong communication skills.
- Other info: Enjoy a supportive workplace that values diversity and personal development.
The predicted salary is between 29500 - 29500 £ per year.
Salary: £29,500 per annum (+OTE)
Hours: 40 hours per week | Any 5 days out of 7 (Monday-Sunday)
Location: Byfleet
Do you have experience of working within management / leadership positions? Are you comfortable when it comes to supporting the learning and development of members within your team? JDR Recruitment are currently supporting one of our key clients and this could be the perfect opportunity for you!
Job Responsibilities
- Coach, support and motivate team members to achieve strong performance
- Provide regular feedback and recognise positive contribution
- Help create a positive, inclusive and engaging working environment
- Full responsibility for the store in the Store Manager's absence
- Opening and closing procedures and daily operational tasks
- Oversee customer enquiries, call handling, up selling and administration
- Ensure high standards of cleanliness, safety and security are maintained
- Keep accurate records and ensure compliance with company policies
- Deliver consistently excellent customer service
- Support achievement of store targets, sales growth and cost control
- Monitor local competitors and market activity
- Take ownership of key performance indicators and financial contribution
Key Skills / Experience
- Experience supervising, leading or managing at least one team member
- Experience acting as the senior person on shift (e.g. supervisor, team leader, key holder or duty manager)
- Confidence making day-to-day operational decisions independently
- Background in a customer-facing environment such as retail, hospitality, leisure, call centres or facilities management
- Strong communication and people-management skills
- A proactive, solution-focused approach
- Ability to prioritise tasks and remain calm under pressure
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.
Assistant Store Manager employer: JDR Recruitment
Contact Detail:
JDR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences to highlight your leadership and customer service skills.
✨Tip Number 3
Dress the part! Make sure your outfit is smart and reflects the company's vibe. First impressions matter, so looking professional can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience and people skills. We want to see how you've coached and motivated teams in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Store Manager role. Share your passion for customer service and how you can contribute to our positive work environment.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you help your team hit targets or improve customer satisfaction? We love numbers, so include any stats that show your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JDR Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Store Manager inside out. Familiarise yourself with the key responsibilities and think about how your past experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves coaching and motivating team members, be ready to share specific examples of how you've successfully led a team in the past. Think about times when you provided feedback or created a positive work environment. This will demonstrate your capability to take on the responsibilities of the role.
✨Prepare for Situational Questions
Expect questions that ask how you would handle certain situations, like dealing with a difficult customer or managing team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the store's culture, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
