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- Tasks: Manage complex claims and provide expert advice to ensure smooth resolutions.
- Company: Join a supportive team at JDR, a leader in the insurance industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real difference by resolving high-value claims and mentoring others.
- Qualifications: 3+ years in technical claims and strong communication skills required.
- Other info: Dynamic work environment with a focus on continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Up to £36,000 DOE
Location: Delph, Oldham
Working Structure: Office based
Start Date: ASAP
Are you an experienced candidate across complex claims? Do you have experience of dealing with home drainage / subsidence claims? JDR are currently supporting one of our key clients in Oldham and this could be the perfect role for you!
Job Responsibilities:
- Manage technical and complex claims across all products from initial notification through to final settlement.
- Act as a subject matter expert, providing technical advice and oversight on complex claims matters.
- Support operational leadership with guidance on coverage interpretation, liability assessment, and claims resolution strategies.
- Provide training, coaching, and mentorship to Claims Team members on technical and complex claims issues.
- Review and interpret site-specific data, images, and reports to assess policy liability and approve or amend scopes of work.
- Work collaboratively with contractors to resolve practical and technical claims-related issues.
- Ensure all claims decisions comply with relevant legislation, policy terms, and industry best practices.
- Prepare clear, accurate, and timely reports for submission to insurers regarding policy liability and claim outcomes.
- Assist contractors by providing claim-related information to ensure compliance with company standards and requirements.
- Liaise with approved contractors and clients to ensure service level agreements and KPIs are consistently met.
- Identify opportunities for continuous improvement in claims processes and procedures.
- Respond to ad-hoc requests from the Management Team within agreed timeframes.
Key Skills / Experiences:
- Minimum of 3 years' experience in a similar technical or complex claims role.
- Demonstrated ability to manage high-value, technical claims up to £100,000.
- Cert CII qualification (or equivalent) preferred.
- Strong working knowledge of relevant legislation, insurance protocols, and industry best practices, particularly within drainage claims.
- Excellent verbal and written communication skills, with the ability to confidently engage with stakeholders at all levels.
- Highly organised and detail-focused, with the ability to work independently and manage competing priorities.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Numerate and methodical, with strong analytical and problem-solving capabilities.
- Self-motivated professional with a positive, proactive, and solutions-driven approach.
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Technical Claims Advisor employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about complex claims. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases you've handled, especially around drainage and subsidence claims. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for roles that fit your skills, like the Senior Technical Claims Advisor position!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm and professionalism, which is always a plus in the claims game.
We think you need these skills to ace Senior Technical Claims Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex claims, especially in home drainage and subsidence. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Technical Claims Advisor role. We love seeing your personality come through, so feel free to share your passion for claims management.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. We appreciate clarity and professionalism, so keep it concise and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at JDR Recruitment Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims, especially in home drainage and subsidence. Be ready to discuss specific cases you've handled and how you approached them. This will show your expertise and confidence in the subject matter.
✨Prepare for Technical Questions
Expect questions that dive deep into technical aspects of claims management. Review relevant legislation and industry best practices beforehand. Practising your responses can help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
As a Senior Technical Claims Advisor, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated complex information in the past. This could be through reports or direct interactions with clients and contractors.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've identified opportunities for improvement in claims processes. Share specific examples where your analytical skills led to successful outcomes. This will highlight your proactive approach and ability to drive change.
