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- Tasks: Manage complex claims and provide expert advice to ensure smooth resolutions.
- Company: Join a leading firm in the insurance sector with a focus on inclusivity.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference by resolving high-value claims and mentoring others.
- Qualifications: 3+ years in technical claims and strong communication skills required.
- Other info: Dynamic workplace with a commitment to diversity and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Up to £36,000 DOE
Location: Delph, Oldham
Working Structure: Office based
Start Date: ASAP
Are you an experienced candidate across complex claims? Do you have experience of dealing with home drainage / subsidence claims? JDR are currently supporting one of our key clients in Oldham and this could be the perfect role for you!
Job Responsibilities:
- Manage technical and complex claims across all products from initial notification through to final settlement.
- Act as a subject matter expert, providing technical advice and oversight on complex claims matters.
- Support operational leadership with guidance on coverage interpretation, liability assessment, and claims resolution strategies.
- Provide training, coaching, and mentorship to Claims Team members on technical and complex claims issues.
- Review and interpret site-specific data, images, and reports to assess policy liability and approve or amend scopes of work.
- Work collaboratively with contractors to resolve practical and technical claims-related issues.
- Ensure all claims decisions comply with relevant legislation, policy terms, and industry best practices.
- Prepare clear, accurate, and timely reports for submission to insurers regarding policy liability and claim outcomes.
- Assist contractors by providing claim-related information to ensure compliance with company standards and requirements.
- Liaise with approved contractors and clients to ensure service level agreements and KPIs are consistently met.
- Identify opportunities for continuous improvement in claims processes and procedures.
- Respond to ad-hoc requests from the Management Team within agreed timeframes.
Key Skills / Experiences:
- Minimum of 3 years' experience in a similar technical or complex claims role
- Demonstrated ability to manage high-value, technical claims up to £100,000
- Cert CII qualification (or equivalent) preferred
- Strong working knowledge of relevant legislation, insurance protocols, and industry best practices, particularly within drainage claims
- Excellent verbal and written communication skills, with the ability to confidently engage with stakeholders at all levels
- Highly organised and detail-focused, with the ability to work independently and manage competing priorities
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook
- Numerate and methodical, with strong analytical and problem-solving capabilities
- Self-motivated professional with a positive, proactive, and solutions-driven approach
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Technical Claims Advisor in Manchester employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at JDR. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Since this role involves complex claims, be ready to discuss specific scenarios and how you would handle them. We want to see your expertise shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've tackled tricky claims or improved processes. We love candidates who can think on their feet and come up with solutions!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Senior Technical Claims Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Claims Advisor role. Highlight your experience with complex claims, especially in home drainage and subsidence. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see your ability to engage with stakeholders right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at JDR Recruitment Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims, especially in home drainage and subsidence. Be prepared to discuss specific cases you've handled and the strategies you used to resolve them. This will show your expertise and confidence in managing high-value claims.
✨Showcase Your Communication Skills
As a Senior Technical Claims Advisor, you'll need to engage with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've effectively communicated complex information to clients or team members in the past.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenging claims situations. Think of specific instances where your analytical skills made a difference. Highlight your methodical approach and how you ensure compliance with legislation and best practices.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's claims processes, team dynamics, and opportunities for continuous improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
