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- Tasks: Engage with customers to find their perfect broadband and connectivity solutions.
- Company: Join a supportive and growing contact centre team.
- Benefits: Enjoy competitive pay, flexible hours, and a friendly work environment.
- Why this job: Make a difference by helping customers connect to the world.
- Qualifications: Great communication skills and a passion for problem-solving.
- Other info: Be part of a dynamic team with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Residential Telesales Advisor to join a supportive, growing contact centre team. You will speak to residential customers, understand their needs, and help them choose the right broadband and connectivity package.
This role suits someone who enjoys building rapport, solving problems, and working towards clear goals with strong team support.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Customer Care & Sales Advisor in Manchester employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Sales Advisor in Manchester
✨Tip Number 1
Before you even think about applying, do your homework! Research the company and its products. Knowing the ins and outs of their broadband and connectivity packages will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking to customers, try role-playing with a friend or family member. This will help you get comfortable with building rapport and addressing customer needs.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
When you're ready to apply, make sure to do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Care & Sales Advisor in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care & Sales Advisor role. Highlight your experience in telesales and customer service, showing us how you can build rapport and solve problems effectively.
Showcase Your Skills: In your application, emphasise your communication skills and any previous experience in sales or customer care. We want to see how you can help customers choose the right broadband package while working towards clear goals.
Be Genuine: Let your personality shine through in your written application. We’re looking for someone who enjoys connecting with people, so don’t be afraid to show us your enthusiasm for helping customers!
Apply Through Our Website: Once you’ve polished your application, make sure to hit that apply button on our website. It’s the best way for us to receive your application and get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at JDR Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the different broadband and connectivity packages available. Familiarise yourself with common customer queries and how to address them. This will show that you're proactive and genuinely interested in helping customers.
✨Build Rapport
Since this role involves speaking to residential customers, practice your rapport-building skills. Think of ways to connect with potential customers, like asking about their current setup or what they value most in a service. A friendly approach can make all the difference!
✨Problem-Solving Mindset
Prepare for questions that assess your problem-solving abilities. Think of examples from past experiences where you successfully resolved issues for customers. Highlighting your ability to think on your feet will impress the interviewers.
✨Team Player Attitude
This role thrives on teamwork, so be ready to discuss how you've collaborated with others in previous jobs. Share specific examples of how you supported your team to achieve goals, as this will demonstrate that you’re a great fit for their supportive environment.
