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- Tasks: Lead and manage compliance activities in a dynamic contact centre environment.
- Company: Join a forward-thinking organisation committed to excellence and integrity.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Make a real impact by ensuring compliance and shaping company policies.
- Qualifications: Extensive experience in compliance management is essential.
- Other info: Position available in Manchester or Preston; full-time and permanent.
The predicted salary is between 42000 - 98000 £ per year.
Location: Manchester OR Preston
Salary: £70,000 per annum
Reports to: HR Director
Type: Full-Time, Permanent
About the Role: We are seeking a highly experienced and proactive Head of Compliance to lead and manage all compliance activities across our organisation.
Head of Compliance (Contact Centre) employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Compliance (Contact Centre)
✨Tip Number 1
Familiarise yourself with the latest compliance regulations and standards relevant to contact centres. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the compliance sector, especially those who have experience in contact centres. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific compliance challenges faced by contact centres and how you would address them. Having concrete examples ready will showcase your problem-solving skills and strategic thinking.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with our mission will show that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Head of Compliance (Contact Centre)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Head of Compliance position. Tailor your application to highlight your relevant experience in compliance management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your compliance-related experience, skills, and achievements. Use specific examples that demonstrate your ability to lead compliance activities effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your proactive approach to compliance and how your leadership skills can benefit the organisation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.
How to prepare for a job interview at JDR Recruitment Limited
✨Understand Compliance Regulations
Make sure you have a solid grasp of the relevant compliance regulations that apply to contact centres. Brush up on industry standards and be prepared to discuss how you would ensure adherence to these regulations in your role.
✨Show Leadership Experience
As a Head of Compliance, you'll need to demonstrate strong leadership skills. Prepare examples from your past roles where you've successfully led teams or initiatives, particularly in compliance-related projects.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in compliance situations. Think about potential challenges you might face in this role and how you would address them effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you tailor your responses to show how you align with their mission and how you can contribute positively to their work environment.
