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- Tasks: Manage complex claims and provide expert advice to ensure smooth resolutions.
- Company: Join a leading firm in Oldham with a commitment to inclusivity.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact by resolving high-value claims and mentoring others.
- Qualifications: 3+ years in technical claims and strong communication skills required.
- Other info: Dynamic workplace with a focus on continuous improvement and career development.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Up to £36,000 DOE
Location: Delph, Oldham
Working Structure: Office based
Start Date: ASAP
Are you an experienced candidate across complex claims? Do you have experience of dealing with home drainage / subsidence claims? JDR are currently supporting one of our key clients in Oldham and this could be the perfect role for you!
Job Responsibilities:
- Manage technical and complex claims across all products from initial notification through to final settlement.
- Act as a subject matter expert, providing technical advice and oversight on complex claims matters.
- Support operational leadership with guidance on coverage interpretation, liability assessment, and claims resolution strategies.
- Provide training, coaching, and mentorship to Claims Team members on technical and complex claims issues.
- Review and interpret site-specific data, images, and reports to assess policy liability and approve or amend scopes of work.
- Work collaboratively with contractors to resolve practical and technical claims-related issues.
- Ensure all claims decisions comply with relevant legislation, policy terms, and industry best practices.
- Prepare clear, accurate, and timely reports for submission to insurers regarding policy liability and claim outcomes.
- Assist contractors by providing claim-related information to ensure compliance with company standards and requirements.
- Liaise with approved contractors and clients to ensure service level agreements and KPIs are consistently met.
- Identify opportunities for continuous improvement in claims processes and procedures.
- Respond to ad-hoc requests from the Management Team within agreed timeframes.
Key Skills / Experiences:
- Minimum of 3 years' experience in a similar technical or complex claims role.
- Demonstrated ability to manage high-value, technical claims up to £100,000.
- Cert CII qualification (or equivalent) preferred.
- Strong working knowledge of relevant legislation, insurance protocols, and industry best practices, particularly within drainage claims.
- Excellent verbal and written communication skills, with the ability to confidently engage with stakeholders at all levels.
- Highly organised and detail-focused, with the ability to work independently and manage competing priorities.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Numerate and methodical, with strong analytical and problem-solving capabilities.
- Self-motivated professional with a positive, proactive, and solutions-driven approach.
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Technical Claims Advisor in Delph employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Advisor in Delph
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Be ready to discuss your experience with complex claims, especially in drainage and subsidence. Show them you’re not just a candidate, but the right fit for their team!
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your skills and experiences related to technical claims. Keep it concise and relevant, so you grab their attention right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Technical Claims Advisor in Delph
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Claims Advisor role. Highlight your experience with complex claims, especially in home drainage and subsidence. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see your ability to engage with stakeholders right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at JDR Recruitment Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims, especially in home drainage and subsidence. Be ready to discuss specific cases you've handled and how you approached them. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Communication Skills
As a Senior Technical Claims Advisor, you'll need to engage with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing examples where your communication made a difference in resolving a claim or mentoring a team member.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss how you've tackled complex claims issues in the past. Think about specific challenges you faced and the strategies you employed to overcome them. This will highlight your analytical skills and proactive approach.
✨Familiarise Yourself with Legislation and Best Practices
Stay updated on relevant legislation and industry best practices related to claims management. Be prepared to discuss how you ensure compliance in your work. This shows that you take your role seriously and are committed to maintaining high standards.
