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For Companies At a Glance
- Tasks: Manage client cases from start to finish, ensuring smooth coordination with contractors.
- Company: Join a supportive team at JDR, dedicated to delivering excellent service.
- Benefits: Enjoy a competitive salary of £35,000 and full-time hours, Monday to Friday.
- Why this job: Perfect for those who thrive in a dynamic environment and love client interaction.
- Qualifications: Experience in scheduling or account management is preferred but not essential.
- Other info: This is an on-site role located in Warrington.
The predicted salary is between 28000 - 42000 £ per year.
Job Title: Case Manager
Location: Warrington (on-site)
Hours: Full-time, Monday to Friday (8–4 or 9–5)
Salary: £35,000 per annum
About the Role We\’re looking for a Case Manager to oversee business service requests from start to finish. Once a case is passed to you, you\’ll take full ownership, working with the client and coordinating with external contractors to make sure everything is completed smoothly.
You\’ll be managing cases independently, handling multiple clients at different stages, while still being part of a close and supportive team.
Responsibilities
- Take ownership of new cases handed over from the contact centre.
- Act as the main point of contact for the client throughout the process.
- Coordinate and schedule external contractors.
- Track progress and resolve any issues or delays.
- Maintain accurate records and updates on each case.
Requirements
- Previous experience in scheduling, account management, or case handling.
- Strong organisational and time management skills.
- Confident communicator with experience managing client relationships.
- Comfortable working independently and taking ownership of workload.
- Industry experience is helpful but not essential.
What You\’ll Get
- £35,000 salary
- Full-time hours, Monday to Friday (8–4 or 9–5)
- On-site role in Warrington
- Supportive, close-knit team environment
- JDR is acting as an Employment Business in relation to this vacancy.
JDR is acting as an employment business in relation to this vacancy
JDRCC
Locations
Case Manager in Warrington, Cheshire employer: JDR Recruitment Limited
Contact Detail:
JDR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager in Warrington, Cheshire
✨Tip Number 1
Familiarise yourself with case management software and tools commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field of case management. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare specific examples of how you've successfully managed multiple cases or clients in the past. Highlighting your organisational skills and ability to handle pressure will resonate well with the hiring team.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our culture and how we operate will help you align your answers during the interview, showing that you're a great fit for our team.
We think you need these skills to ace Case Manager in Warrington, Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in case management, scheduling, or account management. Use specific examples that demonstrate your organisational and time management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are the perfect fit for the Case Manager role. Mention your ability to manage client relationships and take ownership of cases.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed multiple clients or coordinated with external contractors. This will show that you have the necessary skills for the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JDR Recruitment Limited
✨Showcase Your Organisational Skills
As a Case Manager, you'll need to juggle multiple clients and cases. Be prepared to discuss specific examples from your past experience where you successfully managed several tasks at once, demonstrating your strong organisational skills.
✨Demonstrate Client Relationship Management
Since the role involves acting as the main point of contact for clients, share instances where you've effectively communicated with clients or resolved issues. Highlight your ability to build rapport and maintain positive relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as delays in case progress or conflicts with contractors. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
✨Research the Company Culture
Understanding the company’s values and team dynamics can help you align your answers with what they’re looking for. Familiarise yourself with their mission and any recent news about the company to show your genuine interest.
