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- Tasks: Lead and inspire a team while ensuring top-notch customer service and smooth operations.
- Company: Dynamic recruitment agency with a focus on teamwork and excellence.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference by coaching others and enhancing customer experiences.
- Qualifications: Leadership experience and strong communication skills are a must.
- Other info: Join a vibrant team in Byfleet with great career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic recruitment agency is seeking a dedicated team leader for a role in Byfleet. The successful candidate will coach and motivate team members while ensuring exemplary customer service and operational excellence.
Responsibilities include overseeing daily operations and fostering a positive work environment. Candidates should have experience in leadership roles and confidence in making operational decisions independently. Strong communication skills and a customer-facing background are essential for success in this position.
Store Team Lead - Customer Service & Ops Coach employer: JDR - Just Dynamic Recruitment
Contact Detail:
JDR - Just Dynamic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead - Customer Service & Ops Coach
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Store Team Lead role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your coaching skills during interviews! Share specific examples of how you've motivated team members in the past and improved customer service. This will demonstrate your fit for the role and your ability to foster a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can lead and inspire teams just like you!
We think you need these skills to ace Store Team Lead - Customer Service & Ops Coach
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous leadership experiences. We want to see how you've motivated and coached team members in the past, so share specific examples that showcase your ability to lead effectively.
Emphasise Customer Service Experience: Since this role is all about exemplary customer service, don’t forget to mention your customer-facing background. We love to hear about how you've gone above and beyond for customers, so include any relevant stories that demonstrate your commitment to excellent service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to address all the key responsibilities mentioned in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at JDR - Just Dynamic Recruitment
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style. Be ready to discuss how you motivate and coach team members, as this role is all about inspiring others. Think of specific examples where you've successfully led a team or improved performance.
✨Showcase Customer Service Skills
Since this position emphasises exemplary customer service, prepare to share stories that highlight your experience in this area. Think about challenging situations you've faced and how you resolved them while keeping the customer happy. This will demonstrate your ability to handle customer-facing roles effectively.
✨Operational Decision-Making
Be prepared to discuss your experience with making operational decisions independently. Think of instances where you had to make quick decisions under pressure and how those decisions impacted the team or operations. This will show your confidence and capability in handling the responsibilities of the role.
✨Create a Positive Work Environment
Fostering a positive work environment is key for this role. Come equipped with ideas on how you would promote team morale and collaboration. Share any initiatives you've implemented in the past that have led to a happier, more productive team.
