At a Glance
- Tasks: Support patients with appointments and provide excellent customer service.
- Company: Leading provider in diagnostic and healthcare screenings.
- Benefits: Weekly pay, ongoing training, and a fantastic benefits package.
- Other info: Join a supportive team in a growing healthcare sector.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 28500 - 28500 £ per year.
We are currently recruiting on behalf of a leading provider in diagnostic and healthcare screenings in Middlewich. This is a fantastic opportunity for candidates with previous customer service experience who are looking for a role where you can really make a difference to customers.
What's on offer:
- Working for an award winning employer
- Ongoing training and development
- Fantastic benefits package once on a permanent contract
- Temporary to permanent role
- Weekly pay every Friday
- Valuable experience in a growing healthcare sector
- A supportive, team-focused environment
- The chance to make a genuine impact on patient care
What you'll be doing:
- Handle inbound calls to support patients with appointments, follow-up care, and general enquiries
- Provide clear, accurate information about services and ensure a positive patient experience
- Resolve queries and concerns promptly, offering effective solutions
- Work towards performance targets while maintaining a high standard of service
- Updating customer records accurately
What we're looking for:
- Previous experience in a customer service role, this could be from a variety of backgrounds including contact centre, retail, hospitality, care etc.
- Computer literate across various platforms
- Friendly, positive, and customer-focused
- A strong communicator with excellent written and verbal skills
- Confident handling sensitive conversations with empathy and professionalism
Hours of work:
- 37.5 hours per week Monday to Friday, on a rota between 8:00am - 8:00pm
- Occasional Saturdays (8:00am - 1:00pm)
- Rotational shift pattern (5 days per week)
We have interviews taking place now, if you're interested apply now and we'll be in touch!
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Customer Service Advisor in Middlewich employer: JDR - Just Dynamic Recruitment
At JDR, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and innovation. Located in the vibrant area of South Bristol, our employees enjoy a healthy work-life balance with early finishes on Fridays, alongside opportunities for professional growth and development within the manufacturing and distribution sector. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
Contact Details:
JDR - Just Dynamic Recruitment Recruitment Team
