Field Support Technician

Field Support Technician

Preston Full-Time 36000 - 60000 £ / year (est.) No home office possible
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JDR - Just Dynamic Recruitment

At a Glance

  • Tasks: Support sales and customer relations in the automotive industry, focusing on ADAS.
  • Company: Join a rapidly growing company with a forward-thinking approach.
  • Benefits: Competitive salary, bonus potential, and covered travel expenses.
  • Why this job: Make a real impact while advancing your career in a dynamic environment.
  • Qualifications: Experience with ADAS systems and strong automotive diagnostic skills required.
  • Other info: Opportunity for career growth and a supportive team culture.

The predicted salary is between 36000 - 60000 £ per year.

My client, specialising in technical support for the automotive Industry, are experiencing rapid growth, and due to this, are looking for a Field Support Technician to join their team on a permanent basis. This is a great opportunity to become part of a forward thinking company, with huge potential for career growth.

Job Function

  • Primary focus will be to support Sales and customer relations, working closely with customers to understand their requirements from an ADAS perspective.
  • You will be required to work from a schedule of work, visiting repair shops across your dedicated area of the UK.
  • Role will include installation, as well as training the customer and conformity checks on a regular basis.
  • Performing all necessary diagnostic tests.

Requirements

  • A granular understanding of ADAS across multiple OEMs
  • Proficient in identification of faults on vehicles, module corrections, error messages etc
  • OEM scan tool and/or aftermarket scan tool experience and knowledge.
  • Experience of performing necessary diagnostic tests and have experience of working on ADAS systems, mobile OR in a workshop.
  • Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician
  • Strong Automotive mechanical and electrical diagnosis, problem solving and repair experience
  • Strong computer skills and understanding of Microsoft Office and web application software
  • Clean driving licence

There may be a requirement for an overnight stay, dependant on workshop location at times. All expenses will be covered.

Great benefits package

Salary £40k plus (OTE 12k Bonus per annum)

Field Support Technician employer: JDR - Just Dynamic Recruitment

Join a dynamic and rapidly growing company in the automotive technical support sector, where your role as a Field Support Technician will not only allow you to engage directly with customers but also offers significant opportunities for career advancement. With a strong emphasis on employee development, a supportive work culture, and a comprehensive benefits package including travel expense coverage, this is an ideal environment for those looking to make a meaningful impact while enjoying a rewarding career.
JDR - Just Dynamic Recruitment

Contact Detail:

JDR - Just Dynamic Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Support Technician

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Field Support Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Get hands-on! If you can, try to gain some practical experience with ADAS systems or diagnostic tools before applying. This will not only boost your confidence but also show potential employers that you're serious about the role.

✨Tip Number 3

Prepare for interviews by brushing up on common questions related to ADAS and automotive diagnostics. We recommend practising your answers with a friend or even in front of the mirror to nail that confident delivery!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.

We think you need these skills to ace Field Support Technician

ADAS Knowledge
Fault Identification
Diagnostic Testing
OEM Scan Tool Experience
Aftermarket Scan Tool Knowledge
Automotive Mechanical Diagnosis
Automotive Electrical Diagnosis
Problem-Solving Skills
Repair Experience
Computer Skills
Microsoft Office Proficiency
Web Application Software Understanding
Customer Relations
Training Skills
Clean Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with ADAS systems and diagnostic tests. We want to see how your skills match the role, so don’t be shy about showcasing your automotive expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Field Support Technician role and how your background makes you a perfect fit for our team. Keep it friendly and professional!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions, especially in the automotive field.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at JDR - Just Dynamic Recruitment

✨Know Your ADAS Inside Out

Make sure you brush up on your knowledge of Advanced Driver Assistance Systems (ADAS) before the interview. Be prepared to discuss specific systems and how they work across different OEMs, as this will show your expertise and understanding of the role.

✨Showcase Your Diagnostic Skills

Be ready to share examples of your experience with diagnostic tests and fault identification. Think of specific instances where you successfully diagnosed a problem or corrected a module, as this will demonstrate your hands-on experience and problem-solving abilities.

✨Highlight Your Customer Interaction Experience

Since the role involves working closely with customers, prepare to talk about your previous experiences in customer relations. Share how you've effectively communicated technical information to non-technical clients, as this will highlight your ability to support sales and build strong relationships.

✨Prepare for Practical Scenarios

Expect to be asked about real-world scenarios you might face in the field. Think through how you would approach installation, training, and conformity checks. This will not only show your technical skills but also your readiness to handle the job's practical aspects.

Field Support Technician
JDR - Just Dynamic Recruitment
Location: Preston
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