Field Support Technician

Field Support Technician

Coventry Full-Time 36000 - 60000 £ / year (est.) No home office possible
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JDR - Just Dynamic Recruitment

At a Glance

  • Tasks: Support sales and customer relations while installing and training on ADAS systems.
  • Company: Rapidly growing tech support company in the automotive industry.
  • Benefits: Competitive salary, bonus potential, and covered travel expenses.
  • Why this job: Join a forward-thinking team with huge career growth potential.
  • Qualifications: Experience with ADAS systems and strong automotive diagnostic skills required.
  • Other info: Dynamic role with opportunities for travel and professional development.

The predicted salary is between 36000 - 60000 £ per year.

My client, specialising in technical support for the automotive Industry, are experiencing rapid growth, and due to this, are looking for a Field Support Technician to join their team on a permanent basis. This is a great opportunity to become part of a forward thinking company, with huge potential for career growth.

Job Function

  • Primary focus will be to support Sales and customer relations, working closely with customers to understand their requirements from an ADAS perspective.
  • You will be required to work from a schedule of work, visiting repair shops across your dedicated area of the UK.
  • Role will include installation, as well as training the customer and conformity checks on a regular basis.
  • Performing all necessary diagnostic tests.

Requirements

  • A granular understanding of ADAS across multiple OEMs
  • Proficient in identification of faults on vehicles, module corrections, error messages etc
  • OEM scan tool and/or aftermarket scan tool experience and knowledge.
  • Experience of performing necessary diagnostic tests and have experience of working on ADAS systems, mobile OR in a workshop.
  • Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician
  • Strong Automotive mechanical and electrical diagnosis, problem solving and repair experience
  • Strong computer skills and understanding of Microsoft Office and web application software
  • Clean driving licence

There may be a requirement for an overnight stay, dependant on workshop location at times. All expenses will be covered.

Great benefits package

Salary £40k plus (OTE 12k Bonus per annum)

Field Support Technician employer: JDR - Just Dynamic Recruitment

Join a dynamic and rapidly growing company in the automotive technical support sector, where your expertise as a Field Support Technician will be valued and rewarded. With a strong focus on employee development, you will have access to extensive training opportunities and a supportive work culture that encourages innovation and collaboration. Enjoy a competitive salary, a generous benefits package, and the chance to make a real impact while working across various locations in the UK.
JDR - Just Dynamic Recruitment

Contact Detail:

JDR - Just Dynamic Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Support Technician

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work with ADAS systems. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.

✨Tip Number 2

Show off your skills! When you get the chance for an interview, be ready to demonstrate your knowledge of ADAS and diagnostic tests. Bring examples of past experiences where you've solved problems or improved processes – it’ll make you stand out!

✨Tip Number 3

Tailor your approach! Research the company’s values and culture, and align your answers during interviews to show you’re a perfect fit. Highlight how your experience in automotive tech can help them grow even further.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Field Support Technician

ADAS Knowledge
Fault Identification
Diagnostic Testing
OEM Scan Tool Experience
Aftermarket Scan Tool Knowledge
Automotive Mechanical Diagnosis
Automotive Electrical Diagnosis
Problem-Solving Skills
Repair Experience
Computer Skills
Microsoft Office Proficiency
Web Application Software Understanding
Customer Relations Skills
Training Skills
Clean Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Support Technician role. Highlight your experience with ADAS systems and any relevant diagnostic skills. We want to see how your background fits perfectly with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills can benefit our team. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with OEM and aftermarket scan tools. We’re keen on candidates who can demonstrate their problem-solving abilities and hands-on experience in diagnostics.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at JDR - Just Dynamic Recruitment

✨Know Your ADAS Inside Out

Make sure you brush up on your knowledge of Advanced Driver Assistance Systems (ADAS) before the interview. Be ready to discuss specific systems and how they work across different OEMs, as this will show your expertise and understanding of the role.

✨Showcase Your Diagnostic Skills

Prepare to talk about your experience with diagnostic tests and fault identification. Have examples ready that demonstrate your problem-solving abilities, especially in a workshop or mobile setting. This will highlight your hands-on experience and technical know-how.

✨Familiarise Yourself with the Company

Research the company’s values, recent projects, and their approach to customer relations. Being able to align your answers with their mission will impress them and show that you’re genuinely interested in being part of their team.

✨Be Ready for Practical Scenarios

Expect to be asked situational questions or even practical tests related to the job. Think about how you would handle various scenarios in the field, such as dealing with difficult customers or troubleshooting unexpected issues during installations.

Field Support Technician
JDR - Just Dynamic Recruitment
Location: Coventry
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