Customer Service Advisor

Customer Service Advisor

Full-Time 22000 - 26000 Β£ / year (est.) No working from home possible
JDR - Just Dynamic Recruitment

At a Glance

  • Tasks: Support patients with appointments and provide clear information about services.
  • Company: Leading provider in diagnostic and healthcare screenings.
  • Benefits: Weekly pay, ongoing training, and a fantastic benefits package.
  • Other info: Opportunity for temporary to permanent role in a growing sector.
  • Why this job: Make a genuine impact on patient care in a supportive environment.
  • Qualifications: Previous customer service experience and friendly communication skills.

The predicted salary is between 22000 - 26000 Β£ per year.

We are currently recruiting on behalf of a leading provider in diagnostic and healthcare screenings in Middlewich. This is a fantastic opportunity for candidates with previous customer service experience who are looking for a role where you can really make a difference to customers.

What's on offer:

  • Working for an award winning employer
  • Ongoing training and development
  • Fantastic benefits package once on a permanent contract
  • Temporary to permanent role
  • Weekly pay every Friday
  • Valuable experience in a growing healthcare sector
  • A supportive, team-focused environment
  • The chance to make a genuine impact on patient care

What you'll be doing:

  • Handle inbound calls to support patients with appointments, follow-up care, and general enquiries
  • Provide clear, accurate information about services and ensure a positive patient experience
  • Resolve queries and concerns promptly, offering effective solutions
  • Work towards performance targets while maintaining a high standard of service
  • Updating customer records accurately

What we're looking for:

  • Previous experience in a customer service role, this could be from a variety of backgrounds including contact centre, retail, hospitality, care etc.
  • Computer literate across various platforms
  • Friendly

Customer Service Advisor employer: JDR - Just Dynamic Recruitment

Join a leading provider in diagnostic and healthcare screenings in Middlewich, where you will be part of an award-winning team dedicated to making a real difference in patient care. Enjoy a supportive, team-focused environment with ongoing training and development opportunities, alongside a fantastic benefits package once you secure a permanent contract. This role not only offers weekly pay but also valuable experience in a growing sector, allowing you to thrive while positively impacting the lives of others.

JDR - Just Dynamic Recruitment

Contact Details:

JDR - Just Dynamic Recruitment Recruitment Team

We think you need these skills to ace Customer Service Advisor

Customer Service Experience
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Handle Inbound Calls
Empathy
Time Management